The room was large, clean and comfortable. The breakfast was delicious. Lots of choices. The fruit salad was made with fresh fruit rather than canned.

Liked: I am disabled and in a wheelchair. They changed the accommodation to make it more accessible. They helped me on and off the lift. All the staff were extremely friendly and helpful.
Disliked: None.

Staff helpfully rang us a taxi; friendly; rooms lovely; very well maintained; food first class. Good location. Would highly recommend.

Liked: All of it.
Disliked: None.

Won’t be coming back.

Liked: Leaving.
Disliked: Totally overpriced even for London. Would have just about been average if breakfast was included. Room was too dark and lights didn’t seem to correspond to switches.

Great place to stay for ABBA show.

Liked: Late check out; nice comfy beds; clean room.
Disliked: Toilet flush was a problem but engineer came to fix.

Great hotel; very helpful, friendly staff; very clean and comfortable.

Liked: Clean; comfortable; good location.
Disliked: N/A

Liked: Staff were happy, friendly and welcoming. Beds were very comfortable and room very quiet. Great breakfast.
Disliked: Nothing.

Excellent location; lovely hotel, ideal for ABBA Arena.

Liked: Location; staff; room.
Disliked: Bathroom was tiny in the suite, though bedroom was gorgeous.

Would definitely recommend this hotel within walking distance of ABBA Arena and Westfield shopping centre. Excellent customer service and a nice relaxing breakfast.

Liked: Room 404 perfect for sitting on the roof top for coffee in the morning with the sunshine.

We arrived earlier than our 3p.m. check in because we had to be at the Abba Voyage for 3pm show. The gentleman on check in was great and let us check in early. The hotel was in a great location for Abba Voyage and easy to walk to. The rooms are great and everything you need is supplied. We found every member of staff polite and always willing to help with enquiries; these lovely staff are a credit to the hotel.

Liked: The staff are lovely.
Disliked: Nothing.