Good

Liked: The room was good for my purpose - The bed was very comfortable. Facilities including TV worked easily
Disliked: There needs to be a light over the desk. If two people are in the room you need two chairs and a possible coffee table

Superb

Superb

Liked: Location, rooms, staff all helpful.
Disliked: No radiator in bathroom to dry towels

Pleasantly surprised

Liked: Location was central yet fairly quiet with no real outside noise, decent restaurants nearby and the breakfast was good. Staff helpful and had a good range of spare items on request.
Disliked: Room was very small, granted it was only a single but the floor to ceiling window from the room into the shower was a little odd. Bathroom door stuck and could do with sanding off a little; otherwise no real gripes. £193 for a single room for one night seemed a little steep but I needed to be in the area.

Clean, comfortable and very convenient...

Liked: Staff were really helpful and the room was big, comfortable and very clean
Disliked: A little tired on the outside and reception area felt dated for a 4* property

Exceptional

Poor

Liked: Nice staff
Disliked: Doors are not soft close, they are very loud so you have no chance of a lie in at all

Very good

Liked: hotel and staff very good
Disliked: had paid for breakfast as was taking part in remeberance day parade but was given wrong information about times and then breakfast was late so didn't manage to get anything more than a croissant! very disappointed

great hotel, will definitely be...

Liked: the staff was really helpful. even after our checkout they let us leave our bags behind the desk. our train came in early so headed to hotel to see if we could check in early and we could. The staff where friendly and helpful when needed to ask questions. The bed was so comfortable, shower and hairdryer was great.
Disliked: if you are a light sleeper you can hear the train but it's not as bad as you think. I slept amazing it helped alot also that the bed was comfy. also it's London so you will here noise, it's not a quite village.