Surprisingly delightful. Celebrating my 70th...

Liked: Excellent location just by the Waterloo Station. Great friendly welcome and hospitality from all staff members. Great choice of food and well stocked bar. Superb breakfast in peaceful surroundings only serving residents at this time.
Disliked: I was amazed that we were on the third floor. My error on booking as overlooked the fact it was such an old traditional 1800 building with grand history.

Exceptional

Liked: Lovely staff
Disliked: Nothing!

Lovely manager lovely doggy ....

Liked: The old vibes
Disliked: The stairs

Very good

Great value accommodation in an...

Liked: We stayed in Room 26 which was really spacious with a king-sized bed. Everything was exceptionally clean, with a lovely modern bathroom. The breakfast options were great and delivered in record time. We love staying here - special shout out to Eduardo on check-in who always has a smile and a joke!

Regret

Liked: The good things were the staff and location only. The staff were very helpful. They served me some food for the breakfast before 8am (the breakfast starts at 8am). Thanks for that.
Disliked: The smell of the room was terrible. I kept the window open to get rid of the musty smell but then I could not sleep due the noise. The breakfast starts at 8am which is too late for most of the people.

Very good

Liked: Location great, staff friendly, breakfast choices good .
Disliked: Carpet on stairs needs changing but hotel is scheduled for a refurb soon

Great location in the heart...

Liked: The Wellington is a very old established "London Pub" in the heart of Waterloo area-It has lots of character. The check in was easy (although they requested my passport which I have never been asked to do ever travelling in the UK) and the hotel room was good value for money as in a prime location to many of the London Tourist attractions and also train/bus/underground links. It had all the necessities, tea/coffee making facilities, mini fridge with complementary drinks, en suite inc toiletries and towels, was quite clean (although needed a deep clean) and the bed was clean and very comfortable.If you wanted to eat in the pub - you could and as a guest got a 15% discount. Breakfast was included in the overall price - and the breakfast was VERY nice and they had a plentiful selection (hot/cold/continental) I opted for a Full English and it was tasty and filling. I would stay here again, as it was in a good location and very good value for money. (I'd just bring ear plugs!)
Disliked: The only downside to this hotel is there is a DIRECT train that thunders past on a regular basis and it is situated near an ambulance port or something as there was ambulances sirening out throughout the night - the bed etc was very comfortable but the noise did wake me up numerous times.

Very good