The Wellington Hotel Birmingham - Breakfast Included City Centre Near O2 Academy Guest Reviews
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Christine Thu, 21 November 2024
Definitely worth the money
Liked: East check in, easy check out. Was going to arrive after 11pm for check in, called and they sorted it instantly. The bathroom was clean, the room was clean and bed comfortable
Disliked: I thought there would be some hot food for the breakfast but for the price can’t really complain
Rhea Thu, 21 November 2024
Just about good enough for...
Liked: Convenient location
Disliked: Lights didn’t work in the room, draughty windows, bits of bathroom fittings missing, one clothes hanger only, bed broken and so top half of me was higher than my legs leading to weird uncomfortable sleep.
Amy Wed, 20 November 2024
Room and staff lovely. Lack...
Liked: CleanGood location Lovely staff
Disliked: Breakfast was included 7:30-9:30We went down at 8:30 and the bar area which is where we were informed breakfast would be served was completely locked up. There were other people staying in the hotel wandering round trying to get also. So very disappointing that we had to go elsewhere to eat
Louise Wed, 20 November 2024
Wouldn’t recommend a stay here!
Liked: Locations was okay
Disliked: Room had cobwebs, cups dirty and stained, carpet was sticky. Breakfast was nothing like advertised. 3 slices of bread, jam and 1 nearly empty coffee pot. No water for the tea. Very poor!No response from hotel when contacting them!
Anonymous Mon, 18 November 2024
good location and friendly staff
Liked: everything was good
Disliked: nothing
Kate Sun, 17 November 2024
Unbelievable!
Liked: Location
Disliked: Accommodation! Not clean, no mattress/ pillow protection Drain smells in Bathroom. No hot water in morning Bed pushed up against the wall/window thus it was wet due to severe condensation. Window did not open/ close properly No furniture in room apart from bedNo staff available to complain tooNo included breakfast as No staff!
Charmaine Sat, 16 November 2024
Disappointed disgusted , raging ,😡😡😡,...
Liked: Where it was situated
Disliked: Staff not helpful we where to get breakfast this morning that was included in our price/deal and never got it , very disappointed not just us but a lot of the other people that was also staying here. Everyone down for breakfast at 7.30, 7.45,8,8.15 & no one there at all we all rang phone numbers but no 1 answered, absolutely disgusted that we never got breakfast & paid for it had to go else where & was out of pocket having got buy breakfast,, spoke to a fella on leaving our keys in when he arrived to sort bar out spoke to him that we and all others staying at hotel NEVER got OUR BREAKFAST this morning , he didn’t even apologise just said oh did staff memo it turn up I said like this is not on everyone has been down for breakfast & didn’t get it & it was all paid for in our booking,, I will not be staying at this place ever again I have yet to here from anyone from the hotel as to why NO ONE got breakfast this morning .
David Sat, 16 November 2024
Nice place to stay
Liked: It’s near the train stationBed was comfortable
Disliked: Nowhere to hang clothes up. When you open the door, the bed is right in front of you.Took a while for the hot water to come through the shower.No handrail going up the stairs
Sarah Sat, 16 November 2024
Rubbish
Liked: Near the venue
Disliked: Continental breakfast was not included at all bar not open in the morning , too warm , too noisy , stairs filthy , shower even noisy , not value for money not coming here again
Dawn Fri, 15 November 2024
Great location for 02 Academy...
Liked: I liked the location. Across the road for the 02 Academy.
Disliked: My husband has dietary requirements we could not eat there in the evening. Breakfast was continental it was ok. Had to repair the ariel on the TV. Shower doors did not close properly.