The Waterloo Hotel Guest Reviews
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John Sat, 4 January 2025
Superb
Simon Sat, 4 January 2025
It was a present for...
Liked: The use of the spar
Disliked: The cabin was near a railway
Pete Sat, 4 January 2025
Very good
Kristina Sat, 4 January 2025
Passable
Liked: I liked looking out on a forest from my bedroom's big window. I also enjoyed the leisure facilities.
Disliked: The hotel was definitely not worth the price! We paid over £300 per night for a family lodge for 4 people. The kitchenette only has a kettle and a fridge plus sink, but no option to heat up food, no plates or cutlery. Also only got our cleaning kit on day 3. The breakfast is not great. The bacon was nice, but the cooked breakfast portion as such is not great and you won't get seconds. GF option means items are left out without replacement. Continental isn't great either, eg no cut up fresh food, no cheese or cold meats, no danish. Staff could be more accommodating, eg told us we had to check in from 3pm only when actually, we could check in early on arrival. Also, on NYE the whole bar was 'reserved' which meant empty apart from 1 table (it's got about 10) We had to sit in the reception area for our pre dinner drinks to see 2 more people enter the premises. Just ill thought out and not very accommodating.
Madalin Fri, 3 January 2025
Passable
Shalini Thu, 2 January 2025
Exceptional
Williams Thu, 2 January 2025
Exceptional
Liked: WE LOVE THE WATERLOO HOTEL. It has been our happy place for many years.
Disliked: We would love a bigger TV !!!!
Martin Thu, 2 January 2025
Stayed here a number of...
Liked: The location
Disliked: Menu was disappointing the bed in hotel was 2 single mattress put together no reception for tv
Oliver Thu, 2 January 2025
Exceptional
Natasha Thu, 2 January 2025
Always fabulous stay in our...
Liked: Always clean and tidy
Disliked: Couldn’t turn the radiator down