The Waterloo Bay Hotel Guest Reviews
Write a review
Write a review
Michelle Fri, 10 January 2025
Food was terrible
Liked: The accommodation
Disliked: The food was terrible
Wisbey Thu, 9 January 2025
Good experience, good parking and...
Liked: Location was excellent and rooms were comfortable.
Disliked: Bigger plates in rooms
Bernadette Thu, 9 January 2025
Horrible
Liked: There were no breakfast offered, not enough information from reception about the hotel and what they have to offer.
Disliked: I was shown different rooms when booking and given a dump when I got there… smelly carpet toilet was smelly and dusty room, bar fridge was smelly, I could smell cigarette from hallway, just wasn’t a good experience.. I’ll never book there again!!
Michael Thu, 9 January 2025
Passable
Bayne Wed, 8 January 2025
Very good
Liked: Good
Cathy Tue, 7 January 2025
Very good
Liked: Staff were helpful with room and in bar area.
Ms Tue, 7 January 2025
Good
Ms Tue, 7 January 2025
Ok, but could have been...
Liked: The property was clean and comfortable. Staff were polite. Has two pokémon stops handy.
Disliked: A few small things could really improve this place:- Wifi does not work in the rooms i stayed in, which cost me a lot of extra data over 3wks i was there. - freezers don’t freeze properly- room service expects you to go to bar to get non alcoholic drinks which is totally not room service- screens on door would be nice so you could get breeze without bugs- more information about how things are, like room service was only every 2 days, which would’ve been nice to know- bowls in room 1 were just a bit bigger than the coffee cups and useless for cereal.
Peta Tue, 7 January 2025
I would definitely stay there...
Liked: The beds were a bit off but otherwise great experience
Disliked: The beds
Jean Tue, 7 January 2025
Poor
Liked: Location was good
Disliked: They never asked for my identification. They put me in an old room in the hotel building, when I had booked a motel room. They said all the other rooms were fully booked. As I booked sometime ago I think they thought as I was on my own they would dump me in an old bedroom. The room smelt of mould and the shower room was almost part of the room, just a divided off section of the room. There was no soap holder in the shower. As I live opposite the Waterloo Bay Pub and needed the extra room as I had guest in my apartment I booked a room there. I will certainly never book there again.