The Water Tower Inn - BW Premier Collection Guest Reviews
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1.1 miles from Sault Ste Marie centre |
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Doug Sat, 8 March 2025
Friendly staff, nice room
Liked: Central location. Room with a view. Nice room. Great facilities on site. Nice fireplace at the entrance.
Disliked: Main window blind was worn. Large soaker tub needs caulking replaced along the wall. Not clear where to get breakfast or whether it was included.
Rifat Mon, 3 March 2025
Good
Harshdeep Mon, 3 March 2025
Exceptional
Laura Mon, 3 March 2025
Good
Liked: Staff was helpful and lovely even though booking.com reservation was unavailable upon first check in. Room was nothing to write home about considering the price. The indoor hot tub was out of service as was the sauna. Disappointed in the “amenities” advertised but were not available upon our stay and were not notified of this during the reservation time. Lack of towels at the pool and generally just a “meh” stay considering the cost.
John Mon, 24 February 2025
Superb
Jessica Mon, 24 February 2025
Won't book through 3rd party...
Liked: Nice pool, staff was pleasant.
Disliked: No continental breakfast included as with most hotels. The room that was booked online was not the room we got. The jets in the jacuzzi tub looked dirty.
Wynn Thu, 20 February 2025
Very good
Liked: Good location for traveling and close to other amenities.
Disliked: Dated.
Patricia Wed, 19 February 2025
Average, not worth the price.
Liked: Sauna,and both hot tubs broken
Disliked: Amenities not functioning paid more for this location to have them. w
Korey Sun, 16 February 2025
Pleasant
Liked: The staff was fantastic and very accommodating. The bar/restaurant being connected was also very nice.
Disliked: The hot tub and sauna were closed . So only having a pool was disappointing. But then the attendant would not allow pool toys and diving toys, jumping, or splashing. So the attendant is the reason we will never book here again. Kids do not just stay in place in a pool. I understand no diving, but jumping and toys should be allowed.
Amy Mon, 3 February 2025
Bad
Liked: Location was great.
Disliked: Staff was very, very rude. While checking in we were treated terribly. The cleaning staff would tell our children that they were not allowed anywhere but their rooms, while they were walking to their friends room on a different floor during the day. No microwaves in rooms, I will not be returning to this hotel ever again.