Comfortable room; attentive staff; excellent dining.

Liked: Staff; location; price.
Disliked: Nothing.

We had a very pleasant stay at the Warwick Rittenhouse. The hotel is very clean and spacious. The staff both at the door and inside were very cordial and helpful. The room was large and bed very comfortable. Would definitely stay again.

Liked: Very clean. Pleasant helpful staff. Great location.
Disliked: Shower stall would spill water because the shower curtain was not long enough at the bottom.

Excellent hotel; rooms were clean and comfortable; staff was VERY accommodating; first rate.

Liked: Excellent.

Liked: Room was nice and clean
Disliked: A/C unit was too cold and when we turned it down it just blew hot air.

After huge hiccups with check...

Liked: Hotel location good. Clean and comfortable.
Disliked: Absolutely no reason to wait in line to check in for over a hour and a half. Holiday weekend and a playoff football game in town and only one employee from hotel to check in a most of your guests. Inexcusable!

Disappointing

Liked: We waited 1.5 hours at check-in. Huge queue at reception and only one staff member at the counter. She was calm and no other person was requested.
Disliked: The wait time for the check in.

Disappointing

Liked: Location only
Disliked: Literally everything….50 people in line to check in due to lack of staff, therefore could not check in (people were waiting for 1-2 hours and we had dinner and a show), had to get dressed for the night in the lobby bathroom and check our bags, charged $50 for parking when we had to wait 45 minutes to even get into the hotel parking lot, no shower curtain in the shower therefore the bathroom flooded, smoke alarm randomly went off when trying to go to sleep. Absolutely awful hotel.

Poor

Passable

Good

Liked: The room was clean. The hotel is in a great downtown location.
Disliked: For some reason, the AC didn’t work well and it was always cold. the parking fee at night is very high. I found a nearby parking lot for $32, but the hotel charged $50.

It was a really nice...

Liked: Restaurants in lobbyComfy bedplenty of pillows12pm check out
Disliked: my reservation was hard to find because my first and last names were reversed and it caused some anxiety initially. I booked through booking.com

Good

Liked: Great location. Nice lobby. Room was quiet and spacious. Good cafe next door..beds were comfy.
Disliked: Room was dated and the furniture was battered. Wallpaper peeling off the wall. Couldn't shower without the bathroom flooding. Room not made up daily,

Although we liked the location...

Liked: Location, location, location. Room size was great. Bed was great.
Disliked: The room and hallway need updates or just freshen them up. Hallway carpet was fraying Furniture in the room was shabby, too. Knicks on furniture, leather peeling. It looks old. Bathroom sink legs and shelving were rusted. Wallpaper was starting to peel.