Lovely place, lovely staff. Breakfast was OK.

Liked: The very friendly welcome and lovely staff.
Disliked: None.

Fantastic location, great value for...

Liked: The location was perfect. Just a few minutes walk from the Underground but very quiet. Lots of lovely cafes around as well as a couple of small parks. The room was just as described - petite but with attention to detail, lots of thoughtful touches and scrupulously clean. There was a small lobby area as you stepped into the room, which was useful to take my shoes off and leave my suitcase there, with the beautiful bathroom to the right and bedroom area in front. With a large window it felt airy. I especially loved the bathroom with the amazing 2 choices of shower and controls that were sleek but easy to understand. The built in hairdryer in the bedroom was a great bonus and was good quality. The staff were welcoming and helpful at all times. The rest of the hotel was modern, clean, tastefully decorated, well maintained and very quiet. I will definitely stay again.
Disliked: I loved everything but would have found a mirror on a wall in the bedroom or lobby area very helpful

Superb

Passable

Lovely stay.looking forward to the...

Liked: Very accessible. And located in a good part of West London. Very clean and decent area. Good to go for walks and not many tourists around which was an added value. The staff were very friendly, respectful and always ready to help. Been using this hotel since moving out of London about 9 months ago.

good location. safe. clean. convenient...

Disliked: liked to have wash cloths i know it an American thing. I did not know there were no elevators... they did help with bags kindly. nice staff

Exceptional

Very good

Liked: Great location, friendly staff, good value for money in London
Disliked: Very noisy within the hotel, could hear others moving about in their rooms.The pillows were very uncomfortable on the bee

Very good

Liked: Clean and modern room.
Disliked: £10 per hour for late check out. The room wasn’t needed as they asked if we wanted it for 2 hours. Would have been nice for a complimentary late check out.

Superb