Not bad but could do...

Liked: Decent value and large rooms. Good wine selection at dinner.
Disliked: Hotel is dated and needs upgrading including spa, dining room and bedrooms. Dinner was fine but overpriced. Breakfast was underwhelming

Disappointing

Very good

Exceptional

Exceptional

Lovey Break in beautiful Surroundings

Liked: Great location and facilities.Excellent Spa.Very friendly helpful staff.
Disliked: The beer & Cider range was limited as well as not having any Tia Maria, Kahlua or Malibu, however the manager Anthony took my comments on board and will be addressing this in the near future.

Superb

Lovely two days for a...

Liked: Good location for where we needed to I be
Disliked: Little bit noisy next to main road

A real treat for my...

Liked: Well trained and plenty of staff. They greeted me by name at the door and walked us to our room explaining the hotel. There were tears in the room for my birthday. The spa has mixed sauna and steam so unlike Champneys couples can go to these facilities together. Towels, gowns, slippers provided.Nice artwork rather than usual hotel prints.Light and bright.Dog friendly with bed, dog treats and bowls provided.You got 3 spa experiences for a 2 night stay. Booked a half hour massage, not many minute slots so book ahead, the massage was great.Nearby, Hungerford has a lot of antique shops and a wonderful cafe called Eliane where I had a really lovely vegan brunch. From there a good walk along the canal to Kintbury, where you can wait in the pub to get the train back.
Disliked: I would have preferred the hotel to be more sustainable and vegan friendly. We were there for two days and our big towels were Hung up but taken away for washing. The slippers with a sign saying ‘take me home’ (ie. Not reused) were taken away the following morning and replaced with new ones. (My husband just went barefoot rather than use another pair) The half empty milk was replaced. You can provide high levels of service while giving people the option to consider the environment. We were given time slots for the spa that were arranged at the time of booking. However, there were only two other people in the spa and it was a mid-week October stay so clearly a quiet time, so it felt strange to keep us to the spa slots rather than telling us it is quiet, go anytime.