Fabulous property and location if...

Liked: If you are staying here, you are staying because of the history of the property and we knew that. It is a house, not a hotel, but is priced as a premium hotel. The property itself is breath taking, as you'd expect from the fact it was largely built / restored by Gianni Versace himself.Fantastic location, right on South Beach.Rooms were spectacular, as was the rest of the hotel, again from a property perspective.Dinner was excellent, great service and food.
Disliked: However the operation itself leaves a LOT to be desired, see below :- The staff were average, mostly polite but not attentive at all, other than the guy we had serving us at dinner.- Breakfast was a joke really, one guy doing everything himself, poor choice of food for this kind of nightly rate. EG : One juice only, ( orange, ) the "fruit platter" was just bits of chopped up melon and pineapple. Coffee was awful.- Cleanliness / standards in some public areas were poor.- The arrangements when it is raining are interesting. Basically it rains inside due to the architecture, which is in some ways understandable, but equally could be better. The main lobby is flooded quickly with an inch of water and when we were having dinner, there was water streaming all around us from various roof covers / umbrellas.