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AustraliaThe US Grant A Luxury Collection Hotel San Diego Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Wes Mon, 10 March 2025
Exceptional
Oriana Sun, 16 February 2025
Great until I realizedi was...
Liked: Beautiful and clean
Disliked: You guys charged me $384 when I had already paid $422 on booking.com
John Fri, 7 February 2025
Disappointment
Liked: Central location in dead downtown
Disliked: One of the worst 5-stars stays ever! EXTREMELY expensive but not worth it one bit. Tired decor. Locked doors for the street so impossible to get in, had to ring a bell. Was given the wrong room (two singles when a king size was ordered) but they could not give us the right room even after half an hour discussion with manager, since they said it was fully booked (even though on their homepage they ad availability for the said room type) minbars in rooms but they were empty! No turn down service even if that was supposed to have been. Went down to the bar, tired and dirty and nothing (except the price, over 900$ for one nights stay) says 5 stars of this tired hotel. Do NOT stay here
Gloria Sat, 1 February 2025
Nice Stay
Liked: Excellent location, and the hotel is very comfortable. The room is impeccably clean, maintained twice daily, and the restaurant is fantastic with terrific staff..
Disliked: We experienced an inconvenience with the overnight staff as they lock the restrooms at midnight and do not allow access. The lady at the front desk on a couple of nights was very rude when we asked her to unlock the restroom for us, and she refused in an unfriendly manner. This situation is completely unreasonable.
Kate Fri, 24 January 2025
Exceptional
Liked: Great location and very comfortable hotel
Megan Tue, 21 January 2025
Exceptional
Isabella Mon, 13 January 2025
Exceptional
Satu Sat, 30 November 2024
Amazing!
Liked: The hotel and rooms are stunning!I upgraded my room which was amazing. The bed was big and comfortable, the room had a luxurious touch. The bathroom was large and luxurious. I truly enjoyed my stay.
Disliked: The bedroom was a bit cold in the morning as the night was surprisingly cold. But there is an absolute nothing I did not like.
Stuart Fri, 15 November 2024
Services were below par for...
Liked: Satsfactory
Disliked: Room not available when arrived until 1 hour after expected time.Room was serviced very late around 4.20 pmWiFi waas down multiple times
Bushra Thu, 7 November 2024
Pleasant
