Exceptional

Liked: The history and the architecture.
Disliked: Bar costs are a bit much. Also the choice and volume of the entertainment was not in keeping with the atmosphere.

Excellent and comfortable!

Liked: We are from Indiana coming for a night to go to the colts Titan football game. We have never stayed so I wanted to visit The Union Station. From the moment we drove up we were greeted by valet service which is included in your stay. That was fabulous. It’s tough to find parking in downtown so this service was excellent to us. The fee hotel might stay is a little pricey but I didn’t know if it was because of the events going on in town that raised them, but we settled for the higher rate to be close to everything.. We had a very quick check in and the hotel lobby is breathtaking. The painting and architecture of the train station is pretty awesome! We eat dinner at the restaurant in the hotel. The Stationery. Very beautiful scenery, wrapped in glass to capture the downtown night life. Our meal was great. I recommend the King Salmon, delicious. Special cocktails hit the spot . There was live music in the lobby which is nice if you just wanted to sit, chill, kick back and enjoy the evening. They have a few restaurants and bars. Staff very accommodating! Our room was very clean, now this is my only complaint, our room air handlers were connected to the kitchen. So at times it smelled the steak charbroiled smell the entire night! Which is crazy to say but it did! Shower was stocked with your shampoos and conditioner in case you needed. Very nice room! Bed was very comfortable, I would stay again definitely, we love it! It’s so close to your night life bar scene, Uber or walk! I totally recommend to anyone coming to Nashville to stay.
Disliked: The smell from grill directly in my room via air handlers

Superb

Very nice place and excellent...

Liked: It’s a beautiful place to stay!
Disliked: Parking was valet only. I thought it would be cheaper to park in another parking lot. I was wrong!

Passable

Disliked: Night desk clerk should be fired for her rudeness.

Terrific, amazing staff

Liked: Historical and beautiful

Never will stay here again!...

Liked: The hotel itself is beautiful. A step back in time to this spectacular structure makes you appreciate the older architecture.
Disliked: After 8pm the noise (and I wasnt facing Broadway and was on the 7th floor) was insanely loud. ALL NIGHT LONG! There was a train every night (overnight) that went by and made so much noise… never again!

Superb

Liked: It was beautiful
Disliked: Cost to park

Stunning hotel really close to...

Liked: The location was brilliant, the hotel is stunning and the room is beautiful. The food we ate both in the restaurant and in the bar was really good! The live music was always fantastic and the reception staff were always really helpful. The housekeeping staff were also really polite and helpful.
Disliked: This could’ve been the best place I’ve ever stayed and it should’ve been for how much we spent! We felt disappointed with a few things such as there was only one robe in the bedroom when we arrived even though I’d stated to them when booking it was our honeymoon. Our shower had a big clump of hair that hadn’t been removed from the drain when we arrived and the air con was really loud in the room meaning we couldn’t really leave it on overnight. It is an old hotel so I understand that one might be difficult to do!