The Twin Fin Hotel

Exceptional

Very good

It's surprisingly bad

Liked: The room was barely as-advertised. Appliances felt cheap and dated. Balcony was surprisingly ugly given the prime location. Conditioner and shampoo were empty on arrival and weren't refilled after notifying front desk. Upon upgrading rooms again shampoo was empty, even though room had been "inspected" by management (I was informed of this prior to move in). Elevators in this hotel are a mess. It's surprising to find a hotel so poorly managed.

As much as we love...

Liked: Very close to the beach , and most transportation - Tikis Bar and Grill is the absolute best
Disliked: Little to no water pressure in the shower , extremely low profile commercial toilets that the bowl is so shallow , your hand hits the toilet water if your not careful , bed was horrible , extremely worn with big sink holes in the center of both sides , had to fill them with towels so the bed would support flat , was told that “all “ the beds were replaced 2 years ago , well I’m sorry but they missed this one in room 1915. Massive confusion with their room cleaning schedule , set for every other day , Or you can request every day , went a couple of time with room not cleaned for 2 days . This hotel was our honeymoon hotel when we got married in Hawaii when it was the Ashton , and have stayed there again on other visits to Oahu , thought we would try the new Twin Fin , and were unfortunately disappointed . Bright new colors , fancy tables and chairs and the “Parley” theme , but people don’t buy for decor , they pay for comfort and service .

Superb

Very good

Just okay

Liked: Location
Disliked: CleanlinessPoor maintenance

Very good

Great kid friendly hotel right...

Liked: This was our second time staying in this hotel last time. Both times we loved it. Very clean and great staff pretty fast service and easy way to contact staff via message.
Disliked: Price for breakfast was a bit expensive in my prospective wish it was a bit more affordable.