My husband and I had...

Liked: Clean and great staff!
Disliked: Everything was wonderful!

Superb

Fantastic trip

Liked: Excellent
Disliked: Position

Wouldn’t bother again.

Liked: The view of the tower bridge
Disliked: Such bad facilities in the room there was no toothpaste/toothbrush neither shampoo, an empty bottle of shampoo in the room. There was so much dust in the room and the tv didn’t even have YouTube just the basics despite being in London, you would think things like these would be included. And just to top it off the breakfast options were basic not many vegetarian options, a standard hotel. Don’t waste your money guys

Good location, Welcoming staff

Liked: Good location, plenty of historic places to see.

Wonderful location, View and Great...

Liked: Location, staff service specially concierge team, really nice guys and excelent service.
Disliked: Very crowded, difficult to take elevators. Taxi service was not good try to change the contact of other taxi driver.

Location next to tower bridge...

Liked: The location.. right next to Tower bridge and close to underground and walkie talkie building. Staff are friendly and accommodating.
Disliked: There’s 4 lifts but only 2 are working so you have to wait long time to go up or down the hotel.

Hotel location was great, staff...

Liked: On arrival we were surprised to receive an upgrade which, was really lovely and much appreciated. There didn't appear too much more from memory than the room we had booked and previously stayed in. We had a nice view from the room, very large comfy bed and the room was good. The mini bar was a nice touch and we made use of the cold drinks.
Disliked: Parts of the room and bathroom did look a little tired and in need of some repair / work.

Superb