Staff are exceptional , friendly...

Liked: Its location
Disliked: The lifts location..Breakfast was a real disappointment , lacked flair and quality…

Very good

Liked: Staff very helpful and went out of their way to help. Would stay again. Breakfast good, plenty of choice. Very clean. Slept well, comfortable. Would recomend Prince of India Diner (just fancied an Indian meal) located opposite hotel. Parking great.
Disliked: Room 10 had no lift except to sub floor so had to carry bags up/downstairs. Room had view of flat roof and partial view of river walk. Shower had no tray for holding own/hotel's toiletries. Although hotel toiletries were green, awkward to use.

Superb

Great place to stay in...

Liked: The location of the Tontine can't be beat, and the lobby is so warm and inviting. All of the staff with whom we interacted were extremely warm and helpful. The rooms are comfortable and spacious.
Disliked: Our shower curtain absolutely reeked of mildew. Everything appeared clean and in order, but that shower curtain was not fresh.

Superb

Liked: Nice breakfasts
Disliked: A lot of stairs to the bedroom.

Good

Enjoyed it and staff were...

Liked: Location, staff, parking,
Disliked: My breakfast was disappointing

Short stay in Tontine

Liked: Room was lovely, comfy bed, bathroom very nice excellent shower. Location excellent.good breakfast.
Disliked: The main door is locked at a certain time and you don't get a key for entry , there is a night porter but he was downstairs attending to something, so we had to wait about 10 mins.

Superb