The Swiftwater Guest Reviews
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Write a review
Lisa Mon, 28 October 2024
Exceptional
Nancy Wed, 23 October 2024
Beautiful hotel but the dining...
Liked: Beautiful and the rooms were designed with a lot of thought
Disliked: The bathroom needed more than 2 large towels and body lotion. Not all people carry lotionThe food was over cooked and too pricey. Need to add bread and/or salad with meal. Service wasn’t great. Had to wait and ask for water refills and condiments more than once.
Theresa Tue, 22 October 2024
Exceptional
Michael Sat, 19 October 2024
Beautiful new hotel, with wasteful...
Liked: Nice and new. The wood floors in the room smell good. Beautiful finishes in the rooms and lobby.Enjoyable little brewpub within walking distance.Good location in heart of Poconos.
Disliked: Extremely high carbon-emissions patio. There is a fossil fuel fire pit burns all the time and does not completely burn the fuel (you can smell it if you are down wind), high-powered outdoor space heaters that are turned on regardless if someone is sitting there, and a heated pool which is constantly losing energy to the outdoors.While these are all pleasantries, the wastefulness was disappointing and I don’t want my dollars supporting these practices, so next time I will choose somewhere else.Most modern luxury seeks to incorporate sustainability into the design so I was surprised to see that oversight here.Also it’s built right on the main road with a huge wal-mart style parking lot so it slightly dings the rustic vibe it’s going for.
Shaun Sat, 19 October 2024
Exceptional
Rich Thu, 17 October 2024
Long weekend in the Poconos
Liked: The environment was exceptional and staff were very friendly and helpful.
Disliked: Nothing, very nice facility and location
Julie Mon, 7 October 2024
Superb
Liked: Luxurious accommodation in a relaxing environment
Disliked: Room air conditioning centrally controlled and unable to switch off at night
Mark Thu, 26 September 2024
Very good
Liked: new, clean, well-designed and decorated hotel. excellent breakfast menu, albeit pricey. friendly and approachable staff.
Disliked: Although we were happy overall with our room, there were a couple of shortcomings worth mentioning. Namely: The handheld shower piece did not work. The exhaust vent in the bathroom did not turn on even though there seemed to be a dedicated switch for it. On the second day of our stay, even though our room was cleaned, the bath towels were not replaced. After we called housekeeping, we were told they temporarily ran out, which begs the question, why remove the old towels (we used them once the night before and left them hanging on hooks) if you cant replace them with new ones? Anyway, none of these shortcomings are a deal-breaker, but for a hotel of this caliber and price point, they should do better.
Brian Thu, 26 September 2024
Exceptional
Liked: very clean and staff was extremely polite and wasn't too busy so it was quiet
Disliked: nothing
Jenny Mon, 23 September 2024
Relaxing and elegant
Liked: Staff were very friendly and helpful. Facilities were great.