The Swan - A Colombo Edition Hotel Guest Reviews
Write a review
Write a review
Terry Sun, 30 March 2025
Superb
Liked: The room was grate starf helpful and friendly. Music on the bar Friday night to loud barman could not hear to take my drinks order. Saturday night lack of food on menu. Ended up with bar snacks
Alison Sun, 23 March 2025
It was Okay.
Liked: Friendly helpful staff Location was good for us,visiting friends
Disliked: Generally run down look to it Needed updating etc Smoke alarm in room was flashing brightly throughout the night right above the bed. Extraction fan in bathroom didn’t work Bed was a bit lumpy and pillows were flat. Shower leaked onto bathroom floor
Coleen Tue, 18 March 2025
Superb
Nicola Fri, 14 March 2025
Very good
Liked: Location, comfy bed, nice staff, great steak. As boaters, we have stayed here many times. There is nowhere else in the locale to rival the view of the river from your room. Just gorgeous on a sunny morning.
Disliked: Rooms a little on the expensive side and no real obvious advantage between the standard and deluxe room for the price differential. Outdoor space tired and moorings in urgent need of repair (though appreciate that is a huge cost)
Terry Tue, 11 March 2025
Exceptional
Jag Fri, 7 March 2025
Ok - comfortable but needs...
Liked: Great location and comfortable room. Super friendly service and great bar.
Disliked: Wasn't the cleanest room in the world and the bathroom had mould. £94 room rate and didn't include breakfast was quite expensive.
Toby Wed, 5 March 2025
Disappointing
Liked: Staff very friendly. Room was basic. Whole stay ruined by arrogant drunk guitar player who wouldn't shut up playing while others are trying to eat/ watch sports etc. No attempt to stop him or acknowledge how much of a nuisance he was.
Jenny Mon, 3 March 2025
Exceptional
Sue Sun, 2 March 2025
Will not stay again.
Liked: Nice view , staff were friendly
Disliked: Lighting to the accommodation very poor. Bathroom very tatty , tap , handle and lo roll holder all broken. No breakfast available. Central heating not working so fan heater in room but bathroom freezing. Bathrobe full of stains.
Michelle Sun, 2 March 2025
Disappointed
Liked: The staff were very friendly & helpful.
Disliked: Location, room needed a good clean.