Very good

Passable but wouldn't go again

Liked: The staff are friendly and polite. Rooms are comfortable and seemed pretty clean with fresh bed linen. I had a suite with a bedroom and living room area with a TV in each. Kettle with tea and coffee and decent size mugs and glasses. Nice to have a swimming pool, steam room and sauna accessible till 9.30pm which apart from one jacuzzi not working it was all good. Didn't access the spa facilities but pictures look nice.I had a generally comfortable stay here but wouldn't stay again.
Disliked: Although room was comfortable, decor is all a bit brown and beige, a couple of lighting fixtures weren't working and both TV remotes needed new batteries(got one fresh set from reception but only realised after that the other remote also dead but only needed the one) the bathroom tap had a weird filter on it that made water spray in a fan and splash everywhere. The bath tap dripped and the filter on it looked dirty. Went to the restaurant on the first night but the food, although edible and I ate it, was really mediocre Couldn't bring myself to go the second night and didn't go to the breakfast either. I feel this hotel really scrapes it's 4 star rating because it has a pool but it's really more a 3 star reality. It all feels a bit soulless and lonely businessmen and in need of an overhaul. The location is not in anyway scenic or near anywhere if you want to go elsewhere to eat apart from another hotel nearby.A taxi driver dropping me back asked if migrants were still in the hotel and I said I'd seen no sign of that and wasn't aware of the history of it but explains a lot.

Good

Very good

Liked: Large room, plenty of space, good breakfast, nice to have use of the pool. Great location for the purpose of our stay
Disliked: The toilet didn’t flush properly and the water from the tap in the bathroom was faulty but other than that I liked everything else.

Exceptional

Good price for a convenient...

Liked: Easy location by the motorway; plenty of parking; easy check in; very spacious and well-equipped rooms; good basic leisure/fitness facilities
Disliked: Food in the restaurant not very appealing or appetising; the restaurant lacked any atmosphere in the evening

Served my purposes.

Liked: My room was spacious and clean, the bed was comfortable. Accessible parking. Easy access to the motorway.
Disliked: Didn’t realise the location was in an industrial area, no recreational facilities close by. Your restaurant kitchen was so overloaded on Saturday evening, they stopped taking orders. I waited 30mins and gave up, didn’t have dinner.

Lovely stay

Liked: From the moment we walk in we were made welcome and felt like we were special

Excellent we will be staying...

Liked: The room was very spacious which we weren't expecting. Having a separate living room and bathroom was lovely.The food in the evening was lovley.
Disliked: Breakfast wasn't as much choice as you normally find in hotels (for example only fried egg no scrambled) and the hot food was always low, we had to ask both mornings for sausage and mushrooms to be filled up. The breakfast was lovely though, just not as much choice as you would expect for £15 each.