Exceptional

Liked: Very modern & clean & nice outside space to relax & have a drink.Very close to shops & the underground station

Exceptional

Very good

Super enjoyable

Liked: The friendliest of crew!

Lovely hotel in central location.would...

Liked: Communications from the hotel were excellent leading up to our stay. They also managed to reserve our rooms together, which was much appreciated. We loved the design and quality of furnishings. Rooms were comfortable and very clean. Great location for transport links, the Westfield Centre, Olympic Park etc. Good buzz in the bar area in the evening. Staff were friendly, and helpful. Breakfast was good with hot choices available to order, although the buffet plates were often almost empty, and the choice was a bit lacking. The coffee at breakfast was better. The Cocktails we had were very nice. Overall, we really did like the hotel, and would easily stay there again.
Disliked: Although hot options were good, the breakfast buffet choice was a bit limited and the plates were almost empty (meats and fruit in particular) on the two mornings we were there.Coffee at night from the restaurant or bar was very poor (we did not drink it), but the normal coffee at breakfast was okay.Evening restaurant food did not seem to translate so well from the menu description. As a consequence we ate elsewhere locally for the rest of our stay.The wine should be served at correct or better temperature (red was very cold and the white not so cold). Three of us had a different glass of wine each.

Superb

For the price, I was...

Liked: Breakfast was nice, the location and the bed/pillows are very comfortable. There's also an AC/Heating in the room which is nice. You also get a fridge and a safe.
Disliked: Some of the light switches and plugs don't work. The toilet bowl had pee stains at the bottom. The TV would just stop working out of the blue. You'd expect everything to be flawless for such a premium price. There were two guests in the room but there's only one robe and slippers (had to ask for extra). Also they added a "discretionary charge" of 3% to your bill without explaining it when you check-in which again is naughty. You can get better value from other hotels nearby such as Moxy.

Enjoyable relaxing. Receptionists very helpful...

Liked: Had the evening meal cooked to perfection. Didn’t have the breakfast as still full up from evening meal

Good

Liked: Proximity to parking.Quiet
Disliked: Not enough lighting.