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AustraliaThe Star Grand Hotel and Residences Sydney Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
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Blake Mon, 6 January 2025
Very good
Liked: Pretty spacy, nice features
Disliked: Not a king just 2 beds side by side
Gary Mon, 6 January 2025
Exceptional
Liked: Complimentary upgrade
John Mon, 6 January 2025
A most memorable and enjoyable...
Liked: All staff were pleasant, well-informed, and always willing to help. Our room was spacious, clean, and wonderfully quiet, with a spectacular harbour view. Fellow travellers staying at the Star were pleasant and friendly but not intrusive. Amenities around the star and harbour are plentiful and easily accessed by lovely walks, and public transport (harbour ferry, Light Rail and buses) is readily available.
Disliked: We don't like the atmosphere that casinos attract, but we found it easy to ignore that aspect.
Carol Mon, 6 January 2025
Superb
Christina Mon, 6 January 2025
Fit for purpose
Liked: Pleasant vibeEasy check in/out
Tiarne Mon, 6 January 2025
Very good
Liked: Room size was amazing, the bed was very comfortable.
Disliked: The view was very underwhelming
Thomas Sun, 5 January 2025
Exceptional
Sally Sun, 5 January 2025
Perfect!
Liked: I love a hotel that knows their business and just delivers flawlessly. We were gifted an upgrade to an apartment and it was absolutely delightful and made our stay so special.
Disliked: We only stayed one night! Definitely would have loved to stay longer.
Ben Sun, 5 January 2025
Exceptional
Liked: We were actually given a room upgrade unfortunately the block out blinds didn't shut properly. Close to everything we needed.
Disliked: The block out blinds were damaged and the morning light woke us at 6am.
Tania Sun, 5 January 2025
Definitely Not 5 star
Liked: You could not hear anything from neighbour room and the view of the harbour.
Disliked: It was very tired hotel - initially the room was loud - with a huge industrial noise inside a cupboard. We were then moved to another room which was very tired looking - not one charging port worked. Aircon wasn’t effective. Buffett dining area was so old and sticky and not very clean. I think they need a lot more staff. Wait lines to check in were very long.
