Very good

Very good

Liked: The food and cocktails were as always outstanding!
Disliked: Hunger Games of Pool Loungers. There should be restrictions on reserving pool loungers, every morning by 7am every pool lounger was taken by bags and shoes, NOT ACTUAL PEOPLE. I stayed for 4 days and not once was I able to get a lounger even though I was at the pool by 7am.

Exceptional

Beautiful and fun, but touches...

Liked: Beautiful pool with an old-time feel, tropical gardens and of course the sexiest clientèle and good identity.The food has gotten quite good and the restaurant by the water is a rare gem in Miami... Gorgeous. A good size with a true 'outdoor tropical feel' rather than endless indoor hallway and elevators (which won't last since they've decided to raze half the property and build up).
Disliked: Unfortunately, after 10+ years of coming here several times a year the front of house staff NEVER helpful, attentive, present or useful. I won't go into detail but there really is a lack of empathy, hospitality, appreciation and generosity which I find deeply disappointing.There is a serious management issue here and a lack of training...while I know housekeeping, maintenance and others work so hard to keep the property in shape, you would imagine being welcomed perhaps by a smile rather than total indifference.

Exceptional

Loved it.

Liked: Well appointed and clean. Pool area was great. Felt very safe. Staff provided everything we needed.
Disliked: Room was little but cute and had what we needed.

Superb

Great stay for adult getaway

Liked: Location, spa
Disliked: Spa services had hidden costsRoom was small for the price

Very good