The St Ives Bay Hotel Guest Reviews
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Suzanne Sat, 12 April 2025
Room full of mold. Dirty...
Liked: Location and WiFi
Disliked: I had read the reviews and thought ‘it can’t be that bad’. Trust me: it is that bad! Avoid at all costs. There was actual black mold on the curtains. The smell was horrendous. There were rusty screws in the shower cabin. There were holes in the carpet. But the worst is that they gave my child a cot with large brown stains on it!I did not need much, but this was really really unhygienic. I was not expecting much - I just hoped for a basic room. But the staff’s reaction to my (legitimate) complaints was dreadful.
David Thu, 10 April 2025
Very pleasant
Liked: I thought the hotel was good value for money and great location
Graham Wed, 9 April 2025
Superb
Liked: Location, spaciousness.
Rosa Wed, 9 April 2025
Not very welcoming.
Liked: The hotel was fine in itself and I had a room with a great view…. But I also had a room that was boiling hot. The radiator was on the whole time. I tried to turn it off but it wasn’t possible as the dial only went down as far as 2 and believe me I know how to turn a radiator down and I gave it my all but it wouldn’t budge any further. Consequently I had to have the windows open all night and it was quite noisy. Perhaps if they turned the heating off they would have the money to do the place up a little, have someone on reception 24 hours and have a few more facilities available.
Lee Wed, 9 April 2025
Good
Liked: Hotel ok a bit tired.
Helen Tue, 8 April 2025
Passable
Sarah Tue, 8 April 2025
Very good
Nasira Tue, 8 April 2025
Disappointing
Andrew Mon, 7 April 2025
Relaxing
Liked: Lovely hotel and very good value for money
Rowena Sun, 6 April 2025
Good stay value for money...
Liked: Stayed here for a family wedding good value for money . Staff friendly room fine nice and clean maybe a fresh coat of paint on all the walls we’re needed but apart from that nice and clean with really comfortable beds .We didn’t have breakfast so unable to rate that overall it was fine .
Disliked: As stated above walls need afresh coat of paint in our room