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The Spa Hotel eeee - 0745 127 3975
The Spa Hotel, Mount Ephraim, Royal Tunbridge Wells -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2196 Ratings)
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
The Spa Hotel is an elegant country mansion just a 15-minute walk from Tunbridge Wells Rail Station. It is set in 14 acres of gardens and parkland and has a swimming pool and sauna upon pre-reservation. The Spa features 2 gymnasiums a steam room and a flood-lit tennis court. A range of beauty treatments and therapies are also available for guests to enjoy. Many of the hotel's rooms have views across the beautiful 14-acre grounds and there is free Wi-Fi access. Each also has a flat-screen TV with satellite channels facilities for making tea and coffee and a hairdryer. Modern British cuisine can be enjoyed in The Orangery restaurant and there is an all-day menu. The Spa also offers banqueting and conference facilities for up to 300 people.

Check-in time: 15:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` BBQ facilities
` Hiking
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` indoor pool
` Accessible parking
` Designated Smoking Area
` Free Wi-Fi
` Hair/Beauty Salon
` Live entertainment
` Massage services
` Picnic Area
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Wine/champagne
` Fruits
` Outdoor furniture
` Sun loungers or beach chairs
` Movie nights
` Themed dinner nights
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Food delivery
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tennis court & equipment
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Room service available
` Takeout dining services available

The Spa Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Gary Mon, 11 November 2024

ok

Liked: staff were nice
Disliked: waited along time for coffee breakfast came up before coffee waited least 20minutes for the drinks !!!!

2.5

Fair - 2.5 out of 5

John Mon, 11 November 2024

Passable

4.5

Wonderful - 4.5 out of 5

Jayne Sun, 10 November 2024

Superb

Liked: Very clean and comfortable roomLovely breakfastBig steam room and sauna Helpful and polite staff
Disliked: Very small and busy poolNoisy people in room aboveDark long walk to town centre at night

3.5

Good - 3.5 out of 5

David Sun, 10 November 2024

Breakfast not good value for...

Liked: Location quite relaxing

5

Exceptional - 5.0 out of 5

Carole Sun, 10 November 2024

Very good , comfy bed...

Liked: Didn’t use the spa Only thing is would have liked a bath but as booked a cosy wasn’t expectedVery friendly atmosphere in the hotel
Disliked: Pool busy bit small

5

Exceptional - 5.0 out of 5

Ann Sun, 10 November 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Susie Sun, 10 November 2024

Superb

Liked: Very Friendly and helpful staff .Will for instance who was working in the bar the night that I stayed was extremely helpful.As were the receptionists.

3.5

Good - 3.5 out of 5

Sharon Fri, 8 November 2024

Good

5

Exceptional - 5.0 out of 5

Trevor Fri, 8 November 2024

Excellent stay, apart from my...

Liked: We were upgraded to a very large room with attached lounge area.The breakfast was good with a large choice of cooked or continental food.My wife had a massage, which she said was good, but we didn’t use any of the other facilities, although I was going to use the pool, but collided with the glass door and bumped my head, so ended up not swimming, (My fault).
Disliked: Had dinner on the first night, mine was ok, but my wife had mashed potatoes which was cold, in fairness the waitress offered to change them but my wife declined as that would have meant me waiting to eat my dinner and I had already started.

3

Pleasant - 3.0 out of 5

Patricia Thu, 7 November 2024

Short and cosy.

Liked: The Spa is always welcoming and the staff are really friendly and helpful.
Disliked: Room we were allocated was lovely even though small but had issues in that there was no cold water in the taps.We were moved straight away which was v thoughtful.However the room we were moved to appeared to be one of their older ones and had v little character and nowhere really to put our clothes!!Not something we usually experience at The Spa as we have stayed so many times over the last few years.

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The Spa Hotel Mount Ephraim, Royal Tunbridge Wells