Exceptional

Exceptional

Superb

Beautiful entrance & reception area,...

Liked: The reception and bar areas were very Christmassy and really nice.
Disliked: Room was very run down! Floor boards all split and coming apart ( I actually stumped and hurt my toe on one of them) mold in the bathroom, cracked tiles, handle for the shower broken and just pretty run down and dirty in general. The water for the spa bath was tepid at best - they clearly turn the water temperature right down so you can’t stay in it for long at all as it’s just to cold.

Lovely stay would stay again

Liked: Lovely reception area , very spacious rooms , nice staff good location
Disliked: The windows in the room didn’t open , aircon didn’t work

Average at best

Liked: Location was perfect. Tv in the room kept freezing, Room was very spacious, but room 404 was right by the corridor door and was very loud
Disliked: As above

Beds and bathrooms clean. Disappointing...

Liked: The rooms and bathrooms were clean and tidy
Disliked: The hotel was shabby - needs an upgrade - dingy. Receptionist on check in was extremely rude.

Location fine, hotel lobby is...

Liked: Lovation
Disliked: Tired, rooms in need of renovation, door didn’t even shut properlyhallways lifts and car park looks abandoned Creaky floors, ripped carpets,

Dissapointing stay

Liked: Location and staff, the lady helping with the breakfast this morning was very helpful and jolly.
Disliked: Place is run down, Our room needs desperate attention (422) paint peeling, wallpaper peeling, marks all over the ceilings, holes and dents in the plaster in the walls, laminate flooring all damaged and chipped and needs replacing, no hot water at all in the whirlpool bath and this was one of the main reasons for booking this hotel. Heard nothing but a pigeon noise all night, sounded like it was coming through the ventilation system.