Comfortable stay; adequate for an overnight. Handy to theatre and restaurants.

Pleasant

Liked: The location was fantastic and easy to get to Circular Quay, Darling Harbour and the Botanical gardens.
Disliked: The bathrooms in particular were a bit dated and in particular the tiles in the shower were all cracked and had huge gaps in there which was a surprise for a 4 star hotel. apart from that was decent stay

Good location but everything else...

Liked: Great location. Close to metro and shopping district etc.
Disliked: Breakfast was not good value. Not on property but at cafe nearby. Very poor selection of food and drinks.

Very good

Liked: Convenient part of town, rooms as advertised.
Disliked: I did get in late, about 10pm, and there was nowhere to eat in or nearby to the hotel.

Good location for the city,...

Liked: Good location, close to city attractions
Disliked: Not much space to unpack your clothes. Staff were quite rude when we asked for amenities to be replenished

Passable

Liked: Bed was comfortable,staff at the desk were very nice
Disliked: No view, bathroom had no fan, door in the way of towel rack,door for microwave had to hold it up while it was on, limited supply of tea and sugar,crockery outdated

Exceptional

Service average no cups for...

Liked: Good location
Disliked: No view bit like a rabbit warren

Staff need training on hospitality

Liked: Comfortable room, let down by the staff.
Disliked: Staff were extremely rude, not one person we interacted with smiled and every conversation seemed to be an inconvenience to them.

Exceptional

Liked: the staff were out of this world, very accommodating, friendly and just perfection!