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The Sebel Auckland Viaduct Harbour eeee
The Sebel Auckland Viaduct Harbour, 85-89 Custom Street West, Auckland
Area: Auckland
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (1609 Ratings)
0.4 miles from Auckland centre
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Hotel Description
This 4-star hotel is centrally located alongside the Viaduct Harbor in Auckland CBD (Central Business District). The Sebel Auckland Viaduct Harbor is within 10 minutes' walk of a variety of shopping and dining options. The Sebel Auckland Viaduct Harbor offers an intimate setting and features panoramic views of the marina Harbor Bridge and the city. Accommodations options include luxury suites and apartments that include an LCD TV and a furnished balcony offering views of the harbor or the city.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Water sports
` Refrigerator
` bathrobes
` fan
` Heating
` Shared kitchen
` Wheelchair accessible
` indoor pool
` outdoor pool
` washing machine
` separate dining area
` telephone
` dishwasher
` clothes dryer
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Kitchen
` Massage services
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Parking Available
` Shops on site
` Linens
` Carpeting
` Fire extinguishers
` Bicycle parking
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

The Sebel Auckland Viaduct Harbour Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

2.5

Fair - 2.5 out of 5

Linnel Tue, 19 November 2024

Pricy but location is good....

Liked: The locality.
Disliked: 1) We were almost charged more than our Booking.com amount. Luckily the 2nd staff member (Noom? A lovely young Asian lady) got it sorted.2) We booked parking for 3 nights but when we got there we were told there was no parking available. Again Noom (?) told the guy to have a look at our booking as she was aware of our parking request for 3 nights.3) We booked a room with a desk, dining table and city view. We were given a small room with a desk, no dining table and our view was the back of a parking garage. We went back to reception and the young Asian guy (who initially served us) wasn't there, but Noom (?) showed us another room which was bigger, had a dining table with view of parking garage and Sky tower. (Photo is of 2nd room with dining table).4) Day 1: we got back to our room at 2 pm just to find it hadn't been cleaned yet. The cleaners came around about 2.30pm. We told them not to bother. 5) Day 2: the cleaners knocked on our door at 9am to clean the room. We were still in bed and asked them to come later. We got back to our room at 2.10pm just to find it hadn't been cleaned yet. We sat in reception for an hour and when we got back, the bed was made.6) Only 1 fork.7) Fridge door handle broken.

4

Very Good - 4.0 out of 5

Jaz Mon, 18 November 2024

Very good

Liked: The location of the Sebel Hotel was amazing! The staff where helpful and i enjoyed my stay.
Disliked: The noice from the bars and traffic was loud and the foyer was outdated.

2.5

Fair - 2.5 out of 5

Julie Mon, 18 November 2024

Passable

Liked: Location and staff
Disliked: Cleanliness and room size very disappointing

2

Disappointing - 2.0 out of 5

Shanae Mon, 18 November 2024

Over priced for the experience...

Liked: The location is great!
Disliked: The bed was really uncomfortable and it was so loud each morning with bottles smashing below us. We were woken up early both mornings because of this. I am sure this was due to being on level 1 and on that side of the building.

2

Disappointing - 2.0 out of 5

Antony Sun, 17 November 2024

Poor value for the cost...

Liked: Great location.
Disliked: Small bed.Tired furnishings.Outdated television.

2.5

Fair - 2.5 out of 5

Fraser Sun, 17 November 2024

This is way too expensive...

Liked: Location is good.
Disliked: Room looked at a carpark .... Bed was too small and uncomfortable Kept awake by local bars music till 3am

4

Very Good - 4.0 out of 5

Jodie Sun, 17 November 2024

Definitely stay here again. Great...

Liked: Room was clean & tidy. Facilities need to be updated but didn’t affect our stay. Bed was a little uncomfortable but again didn’t affect our stay. We would stay here again
Disliked: We didn’t want our holiday to finish.

5

Exceptional - 5.0 out of 5

Kerilee Sun, 17 November 2024

Great stay and perfect location

Liked: The location was so central to everything, it was clean, spacious and the bed was very comfortable.
Disliked: Nothing

2.5

Fair - 2.5 out of 5

Violet Sun, 17 November 2024

Not happy

Liked: Close to city
Disliked: City view was a carpark wallTV could not change channels missed out on the all black game against France Shower needs cleaning mould was expensive for its quality

3.5

Good - 3.5 out of 5

Glen Sun, 17 November 2024

Good

Liked: Great location
Disliked: No nice stuff in the rooms , bathroom supplies etc

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The Sebel Auckland Viaduct Harbour 85-89 Custom Street West, Auckland