We enjoyed our stay in...

Liked: We liked the location of the hotel as we could walk to many of Edinburgh's historical sites. We enjoyed the room as well as the hotel's cafe and bar.
Disliked: We liked everything about our stay.

Beautiful experience at this beautiful...

Liked: Excellent staff reception staff for so helpful hotel is absolutely beautiful rooms very spacious and the view from our room on 9th floor was amazing of the city beds so comfortable toiletries were perfect would highly recommend staying in this beautiful hotel 10 out of 10 will return again
Disliked: Everything was perfect

Very good

Liked: Lovely spacious bathroom and shower
Disliked: No view from room, but was one of the lower price ones so not really a surprise!

Exceptional

Would definitely try to stay...

Liked: LocationStaff were exceptional and attentive Room was spaciousShower was awesome Great amenities
Disliked: Nothing really

Great location for the city...

Liked: Great location
Disliked: WiFi connection in my room was not good , however I don’t know about other rooms but the section that I was equipped was just commissioned after reinnovation

A memorable stay in Edinburgh

Liked: Staff were courteous and very nice throughout the stay, even at breakfast time surprising me with a muffin for my birthday was quite special.. The location was great for proximity to the royal mile and other places to visit. Lastly the atmosphere of the building is beautiful and has history about it which I love at any hotel stay.
Disliked: The first night was noisy unfortunately but this I realise could have been rectified upon telling reception, thankfully the other nights were much quieter.

Superb

Although a beautiful historic building...

Liked: The room was nice although small. the bathroom was fantastic with large towels and complimentary robes and slippers. The TV was huge and the beds and pillows were comfortable.
Disliked: We had booked the room only rate and by the time you add on breakfast it was very expensive - perhaps what you expect to pay for an historic hotel in this location but it felt overpriced. Due to some problems at breakfast we were eventually offered these complimentary but I think the staff could have been quicker in sorting this out once we explained that their offer of afternoon tea would not work for us. The breakfast tables are small and you cannot fit everything on them and there were limited choices, particularly with the bread for toast which was very disappointing. I have seen a far better selection of breads at much less prestigious hotels. The eggs cooked to order took ages and should have come on separate plates that we could have added other things onto rather than one small plate containing 4 eggs that we had to manoeuvre them off and then have nowhere to put the additional plate. The bacon was very dry and overcooked. On the plus side the tea and coffee was lovely as was the fruit juice and the staff were pleasant.