The Royal Sonesta Portland Downtown Guest Reviews
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0.5 miles from Portland centre |
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Lorilynn, Otis, visiting Revolution Hall Portland Fri, 24 March 2023
Royal Sonesta is amazing. I will come back. Great experience.
Liked: The front desk was so inviting. Our room was immaculate. A special treat was waiting for my little dog. She was given a new ball, neck-kerchief and bowls were set out for her. Any place that gives a warm welcome for my little dog is worth 10 stars! The bed and pillows were incredible. Wonderful place. We'll be back!
Disliked: The only thing that was awkward was not having a valet meet us at the door, help with our luggage and take my car to valet for me. For what they charge for valet service, I think they could provide this service. Otherwise, it was a perfect stay.
Robert Wed, 22 January 2025
Good location. Wonderful staff. unique...
Liked: The front desk staff was very welcoming and professional. The young woman was engaging and helpful. Kudos to her! Parking was easy. The suite was large, and the bed was comfortable. It was very quiet and was in a good location.
Disliked: There is a destination fee of $30.00 plus tax. It includes a $15.00 credit to the Lobby Market. The name does not bear any resemblance to a market, The offerings were minimal, and the variety limited. Not worth the fee or good use of the credit.
Muro Fri, 17 January 2025
Can't wait to go back...
Liked: This hotel has class and charm, the staff is super friendly. The bed was comfy, the room was super clean
Disliked: Having to request a coffee pot or mini fridge is a little awkward.
Rafael Fri, 17 January 2025
Superb
Gulnar Sun, 12 January 2025
Exceptional
Hans Sun, 12 January 2025
Exceptional
Valerie Sat, 11 January 2025
Very good
Christopher Thu, 9 January 2025
Very good
Liked: Very comfortable and a beautiful unique aesthetic
Disliked: Parking. Thought it was included. It costs extra.
Laurie Sun, 5 January 2025
This playfully designed hotel was...
Liked: Staff was incredibly friendly and professional. The included breakfast in the morning was beyond my expectations with bread, yogurts, and fruits, along with different options for coffee or teas. The building felt safe (found it interesting they control access in the evening after 11pm) and was quiet and clean. I would stay here again, as the location was pretty ideal for what we were doing.
Disliked: It sounds petty, but I'm stretching to reach for something I would like to see improved if I stayed again. The outlets to charge my phone bedside didn't work. While it was set up conveniently to be able to plug into an outlet in the actual nightstand, the outlets were so loose that they didn't hold the charger in to charge. So I had to pull the nightstand out from the wall a bit to reach down and use the wall outlet directly. Also, in the other adjoining sleeping area with the pullout bed, there weren't outlets by the bed, but we had to use the outlet across the room. Not a deal killer, just a tiny inconvenience.
Piper Thu, 2 January 2025
Can't wait to stay again!
Liked: Loved pretty much everything about this place! Funky decor, amazing staff. Absolutely wonderful!
Disliked: Rooms don't come with mini fridge. You have to request one.
Makowitz Mon, 30 December 2024
Exceptional