Exceptional

Couldn’t get water to work...

Liked: Atmosphere and location. Parking service was great
Disliked: Could not get water to Nathan’s room was small for the price!

Very good

Liked: Great location. Great staff
Disliked: Room was old. Bed was old. Bathroom was old

Interesting stay in a hotel...

Liked: The hotel lobby and other common spaces are beautiful. The location cannot be beat. The room was nice and large enough to be comfortable. It was clean.
Disliked: There was no blanket on the bed and the blanket delivered after we asked for one was so thin it was like a sheet. The phone for personal service and for a bell hop was never answered and when the line for the bell hop desk went to voice mail, the voice mail box was full. The safe did not work. It needed a new battery. The handle that controls the water temperature in the shower was broken. The bed was way too soft. The thermostat either just did not work or was so funky we could not figure it out. When we checked out we were given a copy of someone else’s bill statement. When we brought it to the attention of the woman working the desk, she just shook her head and gave us the right bill. No apology was forthcoming.

Amazing!!

Liked: Beautiful and the workers

Exceptional

Disappointing

Exceptional

Very good