Exceptional

Superb

Liked: Great hotel. The main bar area left a lot to be desired in the evenings. Service was very slow even with very few patrons.

Everything we hoped for within...

Liked: Spectacular, beautifully maintained facilities on surprisingly uncrowded, beautiful Kalapaki Beach. Our king room was huge, comfortable and spotless, with a balcony overlooking the pool and beach. There was a mini-fridge and safe, Keurig coffee maker stocked with locally grown Kauai Coffee pods. The helpful people at the lobby desk are happy to provide more pods upon request. The swimming pool is huge and never crowded. The beach is perfect for strolling or swimming, with plenty of chaises placed under shady trees. The gardens are lush and beautifully kept, with a wonderful koi pond where we enjoyed a chorus of frogs at night. We chose not to rent a car, and we never missed it. The hotel airport shuttle is quick & easy, and there are fantastic restaurants and cute shops all within a lovely walk along a hard surface boardwalk. There are several restaurants spread-out within the resort - all offered interesting and delicious menu choices. When we wanted to see more of the island (Waimea Canyon is a must!) Polynesian Adventures picked us up and returned us to the hotel after a full day tour.

Superb

Liked: Comfortable beds! Great gym! Very friendly staff!
Disliked: The food in restaurants could have been better

Exceptional

Very good

Exceptional

Would return again and again!...

Liked: We had a fantastic time! The Royal Sonesta is more affordable than the Marriott side and the building we stayed in had been updated since the last time we were there 4 years ago. The pool is always so awesome, hot tubs are exquisite, the whole ambiance is great. The kids’ pool is fantastic, the beach is clean, and calm enough for our kids to play and boogie board in the surf. Shopping close by. The koi fish feeding in the mornings were an absolute highlight for our kids. Our 4 yr/o ran away from us and ran fast and far really quickly. The staff and security responded so quickly and empathetically, I’ll never forget their help and how grateful I still feel to this day for their help in finding him. The beds were comfy, even the sofa bed was good for our kids. Plenty of pillows for my pregnant belly. It was an all-around super great location.
Disliked: I honestly can’t think of anything we didn’t like. Maybe the pool was a little cold, but it was also January and we left 7” of snow to go to Kauai so we were just fine in that lovely pool! :)

Very good