The Royal Hotel Guest Reviews
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Kevin Sat, 21 December 2024
Very good
Barry Tue, 17 December 2024
Very good
Virginia Mon, 9 December 2024
Good
Liked: It was great
Steven Sat, 7 December 2024
Horrifying and not good value...
Liked: The evening meal was nice.
Disliked: The room was tired, in need of serious modernisation, carpet had dubious stains on it, room was freezing, shower was terrible,Paint on the radiator in the bathroom was peeling and flaking off, no headboard on the bed, mattress was wafer thin and very uncomfortable.
Sheekha Wed, 4 December 2024
Good food and fantastic service...
Liked: The Royal Hotel is going through planned upgrades to its rooms; some rooms are quite outdated in their decor but I've stayed in 3 so far and all were clean, with lovely quality linens and reasonable beds comfort-wise. The public areas seem newly refurbished and are lovely. The food is good but the standout for me is the service: Alex and Nicola simply could not be more thoughtful and caring: they care about the service they are providing and about their guests. They go above and beyond and this quality service is worth more to me than what wallpaper is in the rooms!! Great job Alex and Nicola and thank you.
Disliked: The bedrooms are a bit dated/ tired in decor and facilities but as noted above, this is a work in progress, a programme of upgrades is happening and given the excellent service, this did not spoil my stay.
Chrissie Mon, 2 December 2024
Superb
Liked: Had a key fob to go in and out. Breakfast was included and was very nice. Clean room.
Jane Sat, 23 November 2024
Adequate nights sleep, but that’s...
Liked: Room was clean, bed comfortable and breakfast was very good. Staff extremely friendly and helpful. Not expensive, but more than a Travelodge and, frankly not as comfortable.
Disliked: Sadly this place is very tired, decor is gloomy and there is a total lack of ambience. We couldn’t face dining in the dark stark dining room, so can’t comment on the food (other than breakfast which was good quality). Electric shower was highly temperamental.
Roger Mon, 18 November 2024
A super venue for an...
Liked: A fine clean hotel, reasonably priced with friendly staff, good service and food.
Jamie Sun, 17 November 2024
Exceptional
Liked: Great value for money and friendly staff
Dennis Fri, 1 November 2024
BE ADVISED DO NOT BOOK...
Liked: There is not much to like about our whole experience during our stay. There were 2 members of staff that did try to help make our stay better but that is it.
Disliked: We were booked for 5 nights. After 3nights and 2 different rooms both having faults. The final thing that made us leave early was the barmaid on the Friday night decided to close the bar at 8.15. This was after a friend had joined us for a drink.We had no choice but to go next door to the Laichmoray Hotel. Where i booked a room for our last 2 nights in Elgin. Although being told we would get some money refunded up until now this has not happened. I do not expect that will happen now as they just ignore my emails now.