Passable

Liked: nice looking building
Disliked: Gym was very basic directions could be a lot better around the hotel

Exceptional

Superb

Liked: Staff was exceptional, wonderful location!

Lovely comfortable stay in a...

Liked: Very comfortable bed
Disliked: Couldn’t find the tea making facilities until concierge said look in the bottom drawer . Had to request oat milk twice to room. No shoe cleaning kit Curtains let light in around them so not blackout

Amazing location!

Liked: The location was amazing! An easy walk to everywhere that we wanted to visit. We arrived at the hotel at 6am from Sydney after a 24 hour flight , while our room was not available for early check in, the lovely gentleman in reception made us a pot of tea. He then offered to phone us as soon as our room was ready while we were out exploring the city. It was a brilliant start to our stay!

Exceptional

Liked: Breakfast was lovely, the stay was brilliant

Superb

Very good

Superb

Liked: When we arrived to check in,the receptionist was most polite and helpful. She secured us an upgrade to a Garden View room...and the views blew us away !!We could see right across the gardens below to the river Thames and London Eye.It was very special once it got dark,to sit down and gaze out at everything, and seeing the London Eye with it's colour changing lights.And equally to sit in bed in the morning with a cup of tea,admiring the view.The Royal Horseguards Hotel is steeped in fascinating history and has many stories to tell.I would highly recommend a tour of the next door National Liberal Club for a real trip back to the times when Winston Churchill regularly frequented the establishment !The room was traditionally appointed and had every modern comfort for a most memorable stay in this historical iconic building.
Disliked: The afternoon tea was very disappointing. We had specifically ordered plant based alternatives, but the waiter gave us dairy milk with our tea,so had to replace it with oat milk when I complained. It took an hour before we received our plate of food,by which time the pot of tea had gone cold so we had to ask for more.The sandwiches were fine,but the cake selection was poor,with only 2 choices.They were of poor quality and way too sweet with very little flavour. Definitely not worth the £55 per head !