Exceptional

Perfection

Liked: High quality furnishings and decor. Very relaxed atmosphere.

Exceptional

Beautiful and luxurious stay

Liked: Beautiful rooms and property. The spa was exceptional and quiet - very well maintained. The breakfast had loads of variety and the bar provided exceptional service. One of the best hotels I have stayed in. We were also double upgraded on arrival which was amazing! Plus complimentary newspapers in the morning and a turn down service at night made it very special
Disliked: I can’t fault anything

Perfect

Liked: It was iconic , and lived up to my expectations- beautifully presented
Disliked: Nothing at all

Excellent all round, the wallet...

Liked: Very close to the heart of Bath.
Disliked: The parking charge of £25 per day was a bit steep.

Location and history was amazing...

Liked: Amazing location. Noisy small room. Breakfast staff were amazing but other than that nothing special. Stayed a while ago & service & staff were far better.
Disliked: Very small room, not all sockets worked.

Exceptional

Liked: Amazing staff
Disliked: Feel the spa could have been bigger

I really enjoyed my stay....

Liked: I really enjoyed my stay. This hotel has the best staff and excellent customer service. They have the best chefs as well—the food was just amazing.The cleaners who cleaned my room on my second day left it spotlessly clean, ventilated and my bed done. They deserve more than 5 stars