The Row Hotel BW Signature Collection Guest Reviews
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2.6 miles from San Jose centre |
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Paul Thu, 14 November 2024
Weird
Liked: Rooms were clean, good location for our needs, free parking
Disliked: Only one tall chair - too tall to sit in while putting on my shoes. There was not a chair at the desk (!). The high tech decor not very functional - the fancy shower had red and blue electrical tape marking hot/cold because the fixtures weren’t labelled. Keyless doors - email with door code had the code obscured for security which meant I could not see it. Fortunately there was a night attendant, but normally there is a kiosk and the attendant is offsite. At checkout the remote attendant was not there with a ‘back soon’ screen. After about 10 minutes with at least one other group waiting in front of us, we just left.
Israel Tue, 12 November 2024
Exceptional
Natalie Mon, 11 November 2024
Very good
Dariia Mon, 11 November 2024
Pleasant
Escobedo Mon, 11 November 2024
Exceptional
Liked: Great clean place, friendly staff
Lauren Sun, 10 November 2024
Very good
Asha Sat, 9 November 2024
It was a comfortable bed...
Liked: Location
Disliked: I had a plumbing issue with my bathroom and it wasn’t rectified in a timely manner. Ended up having to miss half of my first day of work and then they didn’t clean up the smell for over 24 hours the whole hotel smelled like feces
Richard Fri, 8 November 2024
Disappointing
Camille Fri, 8 November 2024
Liked: Tidy enough. Fairly close to where we needed to be and the airport.Loved the blue light in the room.
Disliked: Zero soundproofing. We could tell what songs the really loud cars were playing at the traffic lights outside our bedroom window. The shower was really, really low water pressure.They've also sent me a bill for 1.99. I don't know what this is for since we left the hotel at 6:30am and did not pass through the lobby at all. I can only assume that someone else has charged something to our room, and there seems to be nothing I can do about it.
Sandra Sun, 3 November 2024
Superb