Exceptional

Exceptional

Disliked: French restaurant dose not meet expectation

Exceptional

Wonderful

Liked: The Ritz lived up to its reputation! As soon as you pull into the property the valet staff was so welcoming and helpful. The reception was fast and efficient. The room was clean and well supplied with the basics. The place offers to clean and tidy up the rooms on the daily. The pool area and service were superb!!! Overall, the location was very ideal. It was not in an area that’s too crowded and loud, but a short walk to the beach, food, and shopping. If you’re a good walker , you might even walk to the Ala Moana mall!
Disliked: I know that Hawai’i is naturally humid but I think it adds to a small odor in the closet. The drawer inside the closet had a little bit of a musty smell and looked dated. The bottom drawer didn’t close all the way. I would recommend either update the drawer or place an odor neutralizer in the closet.The washer and dryer were very efficient. A small caveat about the dryer: it dried the heck out of clothes. If you have a fabric that’s heat sensitive or might shrink even with a little heat, you’re better off hang drying it or set up a timer so your clothes don’t over dry or shrink. The dryer would get extremely hot that it could burn your hands trying to collect your clothes out of the dryer. It was also very loud. Not a deal breaker at all

GREAT HOTEL

Liked: room was clean. Bed was comfortable. and service was outstanding.

Exceptional

Exceptional

Exceptional

Exceptional