Exceptional

Nice.

Liked: very comfortable bed. Clean room and nice pool and not overcrowded.Staffs are very nice and friendly.
Disliked: A littlw walkig distance to the beach.The front desk are not able to find my Merriott # I showed and add the points.

My Hawaiian home away from...

Liked: Round the corner from the main shopping street so it’s away from the crowds. Great location and wonderful room with a view of the ocean. I decided against a hotel on the beach, which cost a lot for a basic room, and for a little bit more money got a big suite with a massive bathroom and SO many amenities. Service was superb too. Bonus: International House of Pancakes (iHop) is just a walk away. Delicious pancakes that we still talk about at home
Disliked: Nothing

Exceptional

Excellent room and service

Superb

Best bed ever!!

Liked: Hoy jacuzzi - super clea - walking distance to main restaurants

If you are not interested...

Liked: The property is not on the beach (thank heavens) but on the edge of the hot area of Waikiki - you can easily walk to any restaurant in Waikiki, walk to the beach (ten minutes). Our room was fabulous - large, beautiful view from the balcony, terrific pool open 24/7 and jacuzzi.Valet parking is $55 a day, but the valets are super helpful and kind - and give you lots of tips of where to go. As do the concierges - Lorna, Jordan and Luis in particular.Yes, it’s a Ritz-Carlton, but for us it was a home away from home. Super warm service, and a very high standard of facilities. We cannot wait to return.
Disliked: Prices of breakfast - insanely high.

Amazing staff, great location

Liked: - Location was fantastic! Hotel was located at the more quiet part of Kalakua Ave. Walkable to restaurants, stores etc without the noise- great sound proofing, our room was nice and quiet despite having neighbors on both sides- we could see the Friday night fireworks from our balcony- love how there is built in filtered water for us by our sink!! They change their filters periodically as well- convenient island market downstairs and dean & deluca cafe-pool was clean and we love how there is a separate pool for kids and adults so it wasn’t as crowded. - the bellhops on the first floor was so kind & meticulous.
Disliked: - the balcony needs to be cleaned periodically, chairs and table were very dusty, so we couldn’t eat outside as planned without taking the time to clean first