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The Ritz-Carlton Philadelphia eeeee - (888) 608-6346
The Ritz-Carlton Philadelphia, 10 Avenue Of The Arts, Philadelphia, PA -(888) 608-6346
Area: Center City East - Convention Center
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BOOK ONLINE OR CALL - (888) 608-6346
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (318 Ratings)
< 0.1 miles from Philadelphia centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Across the street from Philadelphia City Hall, Ritz-Carlton offers extensive spa facilities and a restaurant. Rooms feature views of Center City and a flat-screen TV. The spacious rooms at Ritz-Carlton Philadelphia are decorated with warm colors and large windows facing the Business District. The marble bathrooms have a separate bathtub and shower. Guests can use the complimentary luxury soap and shampoo products. Guests can use a wide range of body and facial treatments at the Richel D'Ambra Spa & Salon. The onsite fitness center comes with cardiovascular equipment and free weights. The Philadelphia Museum of Art and the Rodin Museum are within 2 miles of the hotel.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` bathrobes
` Chapel/shrine
` mini bar
` vending machine
` alarm clock
` kitchenware
` Concierge services
` Family Rooms
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Spa services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Professional cleaning services
` Cleaning products available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center
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The Ritz-Carlton Philadelphia Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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5

Exceptional - 5.0 out of 5

Michael, visiting Wells Fargo Center Philadelphia Thu, 18 July 2013

Wonderful and personal treatment by the staff.

Liked: Superb and friendly service.

4

Very Good - 4.0 out of 5

Paolo Wed, 9 April 2025

Very good

1

Poor - 1.0 out of 5

Gaspar Fri, 4 April 2025

Very poor

5

Exceptional - 5.0 out of 5

Gaspar Tue, 25 March 2025

Exceptional

0.5

Poor - 0.5 out of 5

Jimmi Fri, 7 March 2025

Horrible experience.

Liked: Everything was terrible. 2 person beds really small, they gave us a ‘suite’ upgrade after telling them we would go to another hotel. The suite was last decorated in the 80’s. Airco wasn’t working. We had to wait 3 hours before the kids ‘bed’ (sofa) was made. They charged me twice accidentally and promised me the wrongful charge would be arranged in maximum 3 days. Now almost a week later the amount is still blocked on my card and no reply whatsoever on my emails. Horrible experience. My advice: do a full renovation and re-training of the staff or change the name to YMCA and take a zero off the price!
Disliked: Everything

3

Pleasant - 3.0 out of 5

Burkhart Mon, 17 February 2025

Pleasant

5

Exceptional - 5.0 out of 5

Anthony Sat, 15 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Keith Sat, 25 January 2025

Exceptional

5

Exceptional - 5.0 out of 5

Augusto Mon, 20 January 2025

Great place to stay

Liked: Great room, bed and linens where top, bathroom was super good!
Disliked: Service at the breakfast was slow, few waiters distracted on something else (phones?)

5

Exceptional - 5.0 out of 5

Acevedo Fri, 17 January 2025

Exceptional

2.5

Fair - 2.5 out of 5

Aoibheen Sun, 5 January 2025

Wouldn’t recommend, location is good

Liked: Our room was nice, it was a good size for the time spent there however the service was pretty weak. When we arrived, our check-in was fine but we were never informed about breakfast etc., admittedly we forgot to ask but given it’s a 5 star I would and have experienced better. When asking about the slippers for the spa nothing arrived despite chasing. We informed the bell boy that we had just gotten engaged when in NY and while we didn’t expect anything, we had macarons left in the room which were all broken and covered in cling film, definitely not what I’d expect at a 5 star, despite the nice sentiment.
Disliked: Service was sub par for 5 star

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The Ritz-Carlton Philadelphia 10 Avenue Of The Arts, Philadelphia, PA
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