The Ritz-Carlton Orlando Grande Lakes Guest Reviews
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9.7 miles from Orlando centre |
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David Tue, 12 November 2024
Exceptional
Liked: Great stay- felt pampered
Disliked: Leaving 🤣
Lizbeth Sat, 9 November 2024
Exceptional
Anthony Sat, 9 November 2024
Need to have better person...
Liked: Clean and upscale
Disliked: The woman who checked us in no so pleasant
Victor Sun, 20 October 2024
Exceptional
Muhanna Fri, 18 October 2024
Exceptional
Ogofa Mon, 7 October 2024
Exceptional
Liked: The friendliness of the staff is unmatched. They always responded with such warmth. There was nothing we requested for that was attended promptly.
Jonathan Mon, 30 September 2024
Good
Disliked: Spa services were less than desirable. The noise in the staging area was awful. There are no seats inside itself was adequate. However, the massage therapist told me that a service was complementary and then charged me $50 on top of that and I was charged to 22% gratuity on services that were just OK, don’t mind paying The service fee if the massage is very good, but when the massage is adequate and you’re already charging $285 per massage and then add a 22% gratuity on top of that it was not only excessive. It was robbery.
Faisal Fri, 27 September 2024
Superb
Omran Thu, 26 September 2024
Exceptional
Sylvia Mon, 16 September 2024
The stay was fine but...
Liked: Dinner was amazing at knife and spoon! Lobby bar had great entertainment.
Disliked: Room felt dated and A/C didn’t work well. It was very warm in the room all night. Sinks would not drain & the shower had a strange odor.