The Ritz-Carlton Key Biscayne Miami Guest Reviews
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0.2 miles from Key Biscayne centre |
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Tony Sat, 14 December 2024
My stick time is staying...
Liked: Clean and courteous of staff to appoint
Disliked: The Hotel build out is very poorly done and you virtually can hear every ward of your next-door person. The only indoor restaurant for a hotel with this type of statue was poorly staffed. We’re almost $1000 a night room is disappointing when they give you two towels.
Tony Tue, 3 December 2024
Good
Alvarez Wed, 6 November 2024
Exceptional
Rotem Mon, 21 October 2024
Exceptional
Gwyn Fri, 18 October 2024
Scammers. Misleading property details. CAMERAS...
Liked: NOTHING
Disliked: Misleading property details. Cameras in house (ILLEGAL). Smelled horribly of dog urine. After 30min of being there wife started having allergic reaction had to give her epipen shot when we left. Cancelled reservation and charged me $500 for a refund just to be refused my money a week later. Filed fraud charges with FLORIDA DEPT. OF CONSUMER SERVICES and hired a lawyer. You can’t scam and rob consumers at will. The property owner as well as booking.com will be served soon…
Tony Sun, 18 August 2024
Wonderful
Liked: Very relaxing atmosphere, nice adult pool which we prefer and the option of the beach
Disliked: Some areas are looking a bit tired, however we understand that there is an referb happening next year so they know that
Belen Mon, 22 July 2024
Did not feel like the...
Liked: Location. I love the key.
Disliked: Bathroom was very dirty. Hairs that were not ours. I asked the to clean it and it took them over 24 hours. A lot of charges that are not specified in the reservation. Pool charges when you don’t use it. No option other that a 50 dollar valet parking. For the rooms with kitchenet not accessories provided. Overall it did not feel like a ritz it was more of a courtyard. Very under what I expect of a ritz.
Belen Sun, 21 July 2024
Passable
Magaly Wed, 10 July 2024
Superb
Dariia Wed, 10 July 2024
Exceptional