Room was nothing impressive. Staff was average. No one went over and above to make you comfortable. Feel bad because it was a gift to us and the person paid alot of money!

Liked: Lounge was very nice.
Disliked: Expected more from such an upscale hotel.

Passable

It should be better for...

Liked: Location is really good, some of staff were friendly
Disliked: WiFi is paid in 5 star hotel; the view from my “city view” room was on someone’s roof garden; bellman didn’t help me with my luggage ( during check in and check out); i followed instructions on my valet card to take my car, after 25 minutes of wait, i went to concierge who said me that this instructions isn’t working and i need to call him to pick up my car; i had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn’t cost this money

Very good

Very good

Liked: Good location and clean
Disliked: Very expensive

This guest did not leave comments about this hotel.

Exceptional

Very poor

It was ok.

Liked: It was a very nice room.
Disliked: Some of the staff weren’t friendly. And I was asked when confirming the reservation if there was a special occasion. I told them my birthday was the day I checked in. There wasn’t any kind of gift or concession.

I received a good hospitality...