Disappointing

Disliked: Missing any coffee or tea in room. No coffee machine, no kettle, no sleepers. Super expensive in terms of quality/cost

Fine place to stay in...

Liked: Clean and served the purpose.
Disliked: Hallways need a paint job and elevator sounds like it needs modernizing.

Disappointing

Very good

Liked: Almost everything is perfect
Disliked: Unfortunately there is no gym in this hotel...

Still okay for Munich price-performance...

Liked: Everyone was nice and helpful. I could sleep well and my room was clean. I like the amount of different juices and how the bottles got refilled automatically.
Disliked: Service: Some of the service personnel are young and definitely still need to learn a lot. If two people of a group ask for a splitting the bill. You should get the feedback from all if they want to pay or not and not make the bill for the first 2 people ready and be surprised that the others ask for the bill too. If two people drink the same wine and the table and both have an empty glass, ask both people if they want more and not only one.Room: the mixer tap for hot and cold water was connected upside down. The room was cold during the evening and night, but with renewing the air-conditioning system the controller wasn't working. The room was worn out which doesn't surprise me because it looked the same like 10 years ago.Breakfast: scrambled eggs were really bad quality. There were no small bowls to put your sweet marmalades or honey in which ended up with a mess each morning. The time until warm food got refilled was long. Certainly not worth the money you pay for it.

Good

Exceptional

Liked: The receptionist were amazing, very helpful with needed informations about the city! The hotel itself was very nice and cozy in quiet neighborhood, would recommend to families.

Stay was ok but would...

Liked: Room was ok clean but wasnt cleaned every day breakfast was ok cooked food was poor over cooked or cold and fresh fruit looked as if it was prepared days before
Disliked: Location was great for me the main reason for booking this hotel

Exceptional