Very enjoyable

Liked: Accessibility for my husband who is in wheelchair was the best we have encountered!
Disliked: Nothing

Beautiful full service hotel with...

Liked: The hotel is fabulous and absolutely gorgeous! Loved the room decor, the size of the rooms. They had a fabulous coffee bar with great coffee and tea and fresh pastries. The restaurant and bar with its open garage doors to the patio and the street was a fabulous and fun atmosphere. Excellent food and bar! The amenities of the property are also great options, the sound bath, the in room massage. And the location is perfect - right in the middle of town near all the shops and restaurants. This is probably one of the most perfect hotels I’ve ever stayed in.

Great Find!!! Perfect location- Charming...

Liked: The staff is exceptionally friendly and courteous. They were very accommodating with letting us leave our luggage at the front desk while we toured the city, allowed us to keep our car in valet as long as we wanted on the day we left...AND offered a convenient little service with their valet/greeters of driving you anywhere you want in the city for just tips... no fee. WOW! Who does that? The rooftop bar was our destination for evening libations. The bartenders were friendly and funny! We closed the bar. This place is clean, charming and in an excellent location. I highly recommend!
Disliked: Can't think of a negative thing to say.

Exceptional

Exceptional

I have visited Asheville on...

Liked: The breakfast baskets were cute. Great idea. The shower gel and lotion were heavenly. Small complimentary bottles would have really made my day. The small refrigerator was nicely stocked. I wanted to take the hummus with me, but the jar needed to remain in the room, and I didn't have a take-out container.
Disliked: The walls are a little thin. We could hear our neighbors in the middle of the night.

This is a GREAT hotel...

Liked: The Restoration is one of the nicest hotels we have stayed in. The location of the hotel is perfect, within walking distance of all the downtown restaurants and shops and a short drive away from the River Arts district and the Biltmore Estate. The hotels are pricier in this area but, if you want to stay in downtown Asheville, The Restoration is worth the splurge. The front desk staff was welcoming and helpful. The hotel is lovely, immaculately clean and the rooms are very comfortable, but, it also has some added touches that really impressed us. There is an area in the lobby that provides not just filtered water but also sparking water.The wine and charcuterie provided at 5:00 in the lobby was very nice but even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge. A breakfast basket is delivered to your room each morning with food that can be eaten in your room or packed for later when you are out and about. The rooms come with an actual coffee maker and high quality, locally sourced ground coffee so you can brew delicious coffee in your room. All these little things add up and very much enhanced our stay. Our overall impression was that the hotel truly prioritizes the guest experience.

Very good

Disliked: Safe in room

Location is good if you...

Liked: Location is great!! Breakfast basket nice touchBathroom is nice
Disliked: No room safe. Mirror placement is poor. No way to see entire look. Poor waitstaff service in restaurant. Room service used plastic forks and served in paper boxes. Noisy location. Traffic & emergency vehicles non stop.