The Resort at Dolphin Heads Guest Reviews
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Helen Sat, 11 January 2025
Lovely place to stop on...
Liked: Ideal location
Disliked: Nothing
Les Fri, 3 January 2025
A "Resort" only by name
Liked: Great water and island views from the balcony Nice room and comfy bedLarge pool
Disliked: After checking in (Sunday afternoon), we decided to go down to the bar for a drink and have a look at the pool and peruse the restaurant menu, only to find both closed. It was a Sunday after all. That was okay, we'll just order Uber eats, but then we were informed that both the bar and restaurant would also be closed the following day and night. Not quite what we were expecting of a "Resort".That night, we discovered that the shower door didn't close properly, so you had water all over the floor after a shower. We also discovered that there was no kettle, only one glass, one wine glass and the toilet seat was loose. These were quickly rectified by the receptionist. However, when telling the staff of the issue in regards to the shower, we were informed that the staff were well aware of the problem with the shower. It seems that they couldn't be bothered informing us at check-in. We were given extra towels to sop up the water only after requesting them.On Tuesday (New Years Eve), the bar was finally opened, so we decided to go and have a drink. On arrival at the bar, we noticed a couple enjoying cocktails served in nice glasses, so we ordered two cocktails. That's where things turned. Our cocktails were served in single use thin plastic cups. On questioning the staff member, she said that they had no cocktail glasses left, but there were only two other people at the bar. I couldn't believe she was serious. Hence, that was our first and last cocktail. Not quite "The Resort" we were expecting.If the experience of the bar was ordinary, we also had a booking for dinner at "The Resort" restaurant.We ordered both entrees and mains. The entree was 6 oysters natural and 6 oysters kilpatrick, and truly, they tasted like they were straight out of a bottle. As it was steak night at the restaurant, we ordered a rump steak and sirloin steak, both with vegetables.
Tracey Fri, 3 January 2025
Very good
Disliked: Couldn’t access vending machine when reception closed.Plus cafe was closed on Sunday afternoon and no food available could t even access vending machine.Also closed all day Monday no breakfast.
Annette Mon, 30 December 2024
Passable
Liked: lovely view and gardens. nice pool area
Disliked: The room is extremely dated. the lining of the curtains is falling to pieces and scattering all over the floor. The bed has a huge dip in the middle and made for a very uncomfortable sleep. The hairdryer has a disgusting sticky handle and should be thrown away. As we were staying 6 nights I think that charging $10 a towel for extra towels is pretty bad.
Sharon Sat, 28 December 2024
Superb
Anne Thu, 26 December 2024
Good
Karen Mon, 23 December 2024
Pleasant
Liked: Location is fantastic , restaurant is really good
Disliked: Our room was a bit tired , lots of dust over the walls , the hairdryer had its cord wrapped with electrical tape ( wasn’t keen on using it )
Glen Sun, 22 December 2024
Great location but dated
Liked: Great place to have a family function for everyone to stay after a gathering.
Disliked: Long way from carpark to your room.Facilities and rooms are very dated and deteriorating.Ran out of certain drinks at the bar.
Craig Thu, 12 December 2024
Superb
Kiesha Sat, 7 December 2024
Superb