I liked the hotel still...

Liked: The property was very stylish a lot of money gone into bar restaurant area did tell the staff needs updating in the room I was in they said it was getting renovated soon so it will be a very pleasant hotel when finished very handy for the airport which is why I booked it
Disliked: Bed old hard room update

Very enjoyable.Would like to stay...

Liked: Food first rate.Evening meal was beautifully presented and hot when served.Waiting staff attentive even though large party of people came in just after us!
Disliked: No plug in basin in Room 207.Fortunately we improvised with Complimentary small round soap but not ideal!

Superb

Liked: Clean
Disliked: Little dated in some areas

Good

Exceptional

Good

Superb

Very good

Avoid

Liked: The car park, had Ev which was good. Didn't see the leisure facilities, if they were anything like my room then they would be dire.
Disliked: Hotel is big, walked for ages to get to my room. Only to find key didn't work. No net curtains in my room, blazing with sun, black out curtains worked but not ideal when you want to freshen up for dinner in the first if the warm weather. No plugs in sink or bath, no milk for a brew. Hair dryer also didn't work. Matress was so old it had a body shape in it. After being at the NEC all day I needed a sleep....didn't get a full night. From uncomfortable matress, doors slamming and people in the courtyard talking after 11pm. On the whole avoid, also the reception staff are lacking in customer service. My colleagues had breakfast and it was a cold cooked breakfast. Never again will I stay here.