Very good

Very good

Disliked: Parking charge.

Very good

Disliked: Parking charge.

All very good and nice...

Was lovely there would deffinatly...

Liked: Lovely and warm and had dinner , lovely food

Pleasant

Awesome relaxing weekend as usual...

Liked: Central location and Harry’s bar lounge is fabulous
Disliked: Nothing

Nice renovation in the bar...

Disliked: Lift was out of order, like the last time I visitedBathroom extractor was very loudWifi didnt connect in my room

Generally very good, a few...

Liked: Excellent staff, good location for NEC, traditional/period building with style & character (not a modern sterile box) huge car park, easy access, good value, good breakfast and dinner menu/choice, food orders til 9.30pm good for long working hours, relaxed atmosphere, clean, balanced environments with lively sports bar/quiet restaurant. Would definitely recommend as basically a good, honest place to stay, especially if on a budget. Tom and his team were generally excellent with all the day to day services. Just unfortunate with the kids football event.
Disliked: Unfortunately my stay coincided with a children’s football awards evening - kids running, shouting and generally out of control all over the hotel, including up and down the upstairs bedroom corridors; the hotel needed to step in where there was clearly no parental responsibility or control. Not what you want after a long day’s work.Old properties can suffer with inadequate sound proofing but understandably can’t legislate for inconsiderate guests - people above my room 123 loud footfall and conversation every morning at around 4am. My room was next to the corridor exit doors which banged at random hours throughout the night. The single bed was on castors and not fixed to the headboard so it slid as did the mattress on the divan base, so comfortable enough just too mobile.