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The Refinery Hotel eeeee - (888) 406-7656
The Refinery Hotel, 63 West 38th Street, New York City, NY -(888) 406-7656
Area: Rockefeller Center - Bryant Park
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (656 Ratings)
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Hotel Description
This New York City hotel is located in Manhattan and is 10 minutes' walk to Times Square. The Refinery Hotel has free Wi-Fi available in public areas. The Refinery Hotel has a rooftop lounge with views of the Empire State Building. The fitness center is open 24 hours and there is also an on-site restaurant. Rooms feature a flat-screen TV and mini bar. Room service is also available. The hotel is 5 minutes' walk to Bryant Park and the 42 Street underground rail station. Herald Square and Macy's are less than 1 mile south of the hotel.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Refrigerator
` Heating
` Wheelchair accessible
` mini bar
` seating area
` vending machine
` telephone
` alarm clock
` 24-hour security
` Concierge services
` Daily Newspaper
` Doorman
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` Italian
` Polish
` Portuguese
` Russian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` smoking allowed
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Audible alarm
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

The Refinery Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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3.5

Good - 3.5 out of 5

Melanie Sun, 2 March 2025

Decent. Not great.

Liked: There was a smell on the 8th floor that was rancid. The room was nice enough. But I couldn't stay in there too long. The hallway was worse. Very bad. The front desk was nice enough but didn't really know what was in the room in terms of electrical outlets. He also sent me to what was likely the worst restaurant recommendation in NY. They need to train their staff better.
Disliked: See above

4.5

Wonderful - 4.5 out of 5

Shawn Tue, 25 February 2025

Great location and staff, but...

Liked: The location is excellent. Bryant Park and many City attractions are within walking distance. The room was good, and the hotel's showers were fantastic.
Disliked: My room was a bit dusty, Mainly on the picture frame and behind the small tables beside the bed. It wasn’t a bad room, but I expected a bit more attention to detail for the price.

4.5

Wonderful - 4.5 out of 5

Gp Thu, 20 February 2025

Superb

5

Exceptional - 5.0 out of 5

Samantha Mon, 17 February 2025

Beautiful boutique hotel for a...

Liked: Beautiful decor, clean, friendly, allows pets
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Munirah Thu, 13 February 2025

Fun luxurious place

Liked: I stayed for one night on a weekend, the hotel is quiet, clean, big rooms, comfortable bed and beautiful ambience, it was also quiet despite the fact it’s in the middle of Manhattan. The rooftop was great.

4.5

Wonderful - 4.5 out of 5

Lili Wed, 12 February 2025

Superb

Liked: Check in, bar area, jazz entertainment, location, friendly staff, big shower.
Disliked: Only one “complaint” the bed was a bit lumpy, high in the middle lower in the sides. Maybe it was just the one in my room. It won’t stop me from staying here again though.

4.5

Wonderful - 4.5 out of 5

Thanarak Sun, 9 February 2025

Superb

3.5

Good - 3.5 out of 5

Munerah Sat, 1 February 2025

Thank you Morgan and Yousuf...

Liked: The people who work in the hotel they are so friendly and helpful.
Disliked: The furnitures old, no privacy the room next to me was lady she wear a high heels and the voice was very clear. My room location located to the offices and the lights from this offices very bothered me.

3.5

Good - 3.5 out of 5

Reem Mon, 27 January 2025

Ok not the best one

Liked: LocationClean
Disliked: Toilet is so old !!!! There is no place to put clothes or makeup or anything in toiletDoor of toilet is transparent I felt uncomfortable using this toilet when someone is inside the room. Tbh this can be 4 star hotel not 5

5

Exceptional - 5.0 out of 5

Michele Sat, 25 January 2025

Great stay spacious rooms, luxury...

Liked: Great location rooms very spacious rooftop bar and restaurant were superb!
Disliked: Nothing

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The Refinery Hotel 63 West 38th Street, New York City, NY