Superb

Exceptional

Luxury and comfort at its...

Liked: From the moment I walked in I was greeted with a smile. Nothing was a problem, we were advised of the best place to park, escorted to our room. The pillows were amazing, and the bed was comfortable. The unit was warm, and had a lovely view, and all of the amenities in the room were clean, and it had everything. Most of all for us the room was quiet. We didn't hear any noise from any other residents. We also had a lovely dinner in the restaurant which was top class with a beautiful view.
Disliked: We didn't click to turn heat pump off at night and this was quite noisy and there was a quieter option in the bedroom, but only a minor problem.

Better and cheaper accomodation closer...

Liked: It had spectacular views of the lake and mountains.
Disliked: Those views are available anywhere in Queenstown and closer to the town. I didn’t like the common door to the area where your room is. There is one door for two rooms. So you enter the main door and then you are met with two doors, one of which is your room. It is very noisy and disturbing when guests sharing the entrance door to that area arrive and go into their room. The guests next to our room kept leaving the door open and the cold air was felt coming into our room under the door and the bed is right there near the door. We kept having to get up and close the main entrance door. Very annoying.

Very good

Good

Disappointing

Liked: Position
Disliked: Poor food quality , slow service

Perfect Luxury Stay at a...

Liked: staff were so kind and friendly at every turn.rooms are stunning, clean and have everything you need.the lakeside view is incredible.super helpful shuttle to take you into town and there's a gorgeous lakeside path to walk it if you prefer.
Disliked: nothing it was perfect!

Perfect

Liked: The views from the room were amazing. Very comfortable room with an incredible shower. We had dinner in the restaurant which was sensational. The staff were very friendly and helpful.