Liked: customer service good at registery and guys at valet
Disliked: The bathtub in the room was very slippery and felt dangerous - we think a no slip mat would have helped. We could not take a shower.

At $145/per night, breakfast and parking should be included.

Liked: Beautiful hotel. Excellent, pretty location. Extra plus for the Starbucks in the lobby area!
Disliked: No complimentary breakfast which is normally served as part of your stay at other hotels. Valet to park at the hotel was $15 per night extra. Never heard of that.

Liked: Great; friendly staff always! We loved staying at the Read House.

Great will stay there again

Liked: Very nice and loved the historical feel of the place.Top level service

Exceptional

Liked: Super location. . Lovely historic hotel

Very amazing stay

Liked: Great atmosphere and location, friendly staff.
Disliked: Beds were a bit lumpy and the room didn't get cold enough.

I kept hearing "we are...

Liked: I liked the lobby and the ambiance.
Disliked: I felt I was treated like a 3rd class citizen because I booked through Booking.com instead of directly. $100 room charge for my dog was quite unexpectedly high! Also, the view was of a solid brick wall.

When we first arrived we...

Liked: The staff was friendly and accommodating. The location was excellent and the staff gave plenty of direction.
Disliked: The handicap shower could use a sit down bench as some other hotels have.

Exceptional

Liked: Hospitality was exceptional. Location is phenomenal.

Exceptional

Beautiful hotel but rooms are...

Liked: Beautiful lobby and location
Disliked: Rooms has an old smell and no towels. Also we got a suite and arrived late to NO BED SHEETS AND PILLOWS

Exceptional

Liked: Facilities were great
Disliked: Valet parking was a challenge as I had to circle around a few times due to limited space. It was also tricky as you're right beside moving traffic.