Hotel public areas were good. Morse bar was good. Parking was a bit dear, but OK. Breakfast was as expected, but my room let it all down.

Liked: Breakfast was good.
Disliked: Room view wasn't! Room was less quality than what I expected for the money. In fact, I am sure I was given an ordinary room.

Exceptional

NOT GREAT

Liked: the location, freindly staff
Disliked: my rooms thermostat was not working, room was cold, I had to ask for a radiator which was supplied.the very limited room service was very poor, on top of that it took over 30mins.

Very good

Still pleasant!

Liked: Unique, historical and so special
Disliked: Air-conditioner is old and in some rooms don’t work well. Carpet is dusty as well as window frames

Wonderful

Liked: Excellent choice of food, and very tasty
Disliked: It was all great

Disappointing

Liked: Location. Drawing room.
Disliked: The bathroom facilities. The shower pressure was very poor. Having a shower was a very unpleasant experience. The acoustics in the dining room take away any sense of luxury - it is noisy and hectic.

Superb

Passable

Liked: Bed was comfortable and the room was clean.
Disliked: No hot water in the morning for a shower. Breakfast food was barely warm but the plates were very hot! People eating a takeaway McDonalds in the lounge. Not really acceptable.

Exceptional

Liked: Everything