Hotel public areas were good. Morse bar was good. Parking was a bit dear, but OK. Breakfast was as expected, but my room let it all down.

Liked: Breakfast was good.
Disliked: Room view wasn't! Room was less quality than what I expected for the money. In fact, I am sure I was given an ordinary room.

Exceptionally comfy beds!

Liked: I always stay at the Randolph when in Oxford for two reasons. The location is excellent and the beds are the best ever! The rooms are not large but the beds make up for it. The pillows are perfect in the way, they support but are still soft and the duvet is warm like a cloud, but not heavy.
Disliked: The staff are mixed. Often seem inexperienced, I have had some extremely helpful ones and others not so much.

Good

Good quality hotel but not...

Liked: Fantastic location , nice hotel.
Disliked: Breakfast set up poor. Buffet style, which is not expected in a hotel of this level but did offer a good selection and good quality. Staff serving were not great, slow to re-stock buffet that regularly ran out of bread, juice glasses & plates. No clearing of tables throughout breakfast & tables not large enough to accommodate

A luxurious treat

Liked: Its beauty, oldness, centrality, comfort
Disliked: Nothing

Superb

Way below 4-star standard

Liked: Central, convenient for Ashmolean and theatre.
Disliked: Poorly managed staff. Room not cleaned. Restaurant service slow. Street noise all night.

Expensive and characterless

Liked: Upgraded to suite, which was welcome as the room we'd booked looked small. Breakfast was good. Location right in the centre of Oxford, which is why we chose it
Disliked: Bland and over-elaborate decor, other hotels in Oxford have far more genuine character.

Very good

Very good