We really enjoyed our stay at the Queens Hotel. The room we had looked out over the river - it was spotless and the room was lovely. The bed was extremely comfortable, which meant a good night's sleep was had. The breakfast the next day was delicious and well worth the additional cost. The staff in the hotel were all very friendly and keen to help. Only problem was the cost of the NCP Parking which cost us £18. We had booked hotel parking but due to flooding this option wasn't available. No criticism at all with the hotel.

Liked: Hotel stay.
Disliked: Car parking costs.

Short break

Liked: Staff, location
Disliked: Broken extractor fan in bathroom.

Exceptional

Nice hotel, pleasant helpful staff

Liked: Nice smoking room, good location
Disliked: Bar didn't serve many draught lagers.Breakfast didn't offer many options, ie black pudding, fried eggs, toast was cold

Wonderful weekend away and would...

Liked: Easy walking distance from the station and into the centre of York wonderful staff very helpful.The hotel was clean and comfortable and the food was excellent
Disliked: Nothing

Very good

Passable

Liked: Good location.
Disliked: Purchased an upgrade to a river view room but the windows were filthy. Faulty toilet flush reported to housekeeper but not attended to. Had to use toilets by reception on two or three occasions. Mentioned to reception on checking out but met with apparent disinterest. Shower difficult to use. Room large but in need of sprucing up, felt old and tired. Disappointed overall.

Superb

Good location and friendly staff....

Superb

Liked: Bed so comfy
Disliked: Price