We really enjoyed our stay at the Queens Hotel. The room we had looked out over the river - it was spotless and the room was lovely. The bed was extremely comfortable, which meant a good night's sleep was had. The breakfast the next day was delicious and well worth the additional cost. The staff in the hotel were all very friendly and keen to help. Only problem was the cost of the NCP Parking which cost us £18. We had booked hotel parking but due to flooding this option wasn't available. No criticism at all with the hotel.

Liked: Hotel stay.
Disliked: Car parking costs.

Superb

Ideal for a short break

Liked: The location a few minutes from the centre
Disliked: The toilet cistern was noisy when it refilled

Very good

Superb

Good

Very good

Liked: Room was spacious with a river and city view.

Exceptional

Convenient location, but not good...

Liked: It was in a really good location and the staff were friendly and helpful.
Disliked: The cleanliness wasn’t up to standard, the room was uncomfortable and I was woken up at 5:30am by the kitchen starting up.

Disappointed given rating and cost...

Liked: Good location.
Disliked: Hotel not badged very well to help find it.Beds very hard and our bedroom needed some updating (cracked sink, seals around base bath).Evening meal disappointing and not well cooked, expectation was higher linked to the rating of hotel.