The Queen Mary Guest Reviews
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1.0 miles from Long Beach centre |
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Nathan Thu, 31 October 2024
Exceptional
James Wed, 30 October 2024
Poor
Disliked: Not a single working vending machine on ship, not able to buy water, better bring your own.
Nathan Wed, 30 October 2024
Didn't even stay
Liked: Cancelled immediately
Disliked: Haven't received communication about any sort of refund. Have made several attempts through phone calls and emails.
Norma Wed, 30 October 2024
Superb
Liked: Everything
Disliked: None
Scott Wed, 30 October 2024
Overall disappointing and not worth...
Liked: Looking around the ship was fun for my kids and the proximity to the Dark Harbor event was convenient.
Disliked: The outlets in the rooms were very outdated and most of the things we tried to plug it would literally fall right out so even charging our phones was difficult. I requested early check in and we left after we got there around 1:30pm to go get food because our rooms were not ready. Around 2:30pm they called to say it was ready but when we returned only one room was ready and the other was not. We didn’t get to check in to the other room until after 4:30pm and check in is supposed to be at 4pm. I also looked all through the info about the reservation to see if there was a damage deposit and didn’t find anything. When I got there I was charged a $100 damage deposit. It’s been over 24 hours since we checked out and the charge has still not been put back on my card. Overall the stay was not good and I would not come back. The only draw was the history and the “haunted” experience otherwise it’s not worth it.
Lisa Tue, 29 October 2024
Exceptional
Cynthia Tue, 29 October 2024
Exceptional
Michelle Mon, 28 October 2024
Perfect for our one night...
Liked: We went for the Halloween event that they had their and for that, it was just fine. This is obviously an old cruise ship and that is what you are getting. So, the ambiance for us was perfect for the event and it was very cool seeing all of the history they had throughout the ship and walking around on the decks; however, if you are used to staying in a nice hotel, the rooms are definitely not like that. They are quite small, the outlets are sparse and ours (1 of 2 total) was very loose and appeared burnt out. That said, the quirky things that they have in the rooms, portholes and the old bathroom fixtures were kind of fun and added to the overall ambiance.
Disliked: For $300/night, I think they can do some updating to the rooms without losing the character of them. For example some bathroom updates and maybe some electrical updates (i.e. outlets). I didn't mind that the tv didn't seem to work and actually felt like they could do away with them entirely. Also, some bathroom updates would be nice, while still maintaining the historical touches of the cruise ship.
Kevin Mon, 28 October 2024
Superb
Lauren Mon, 28 October 2024
Exceptional